April Brigdon

Dedicated and highly organized former stay-at-home parent with extensive experience managing a household, coordinating schedules, and problem-solving in dynamic environments. Eager to re-enter the workforce and apply strong organizational, communication, and multitasking skills in a professional setting.

• Processed billing information accurately, ensuring timely submission of invoices and payments.
• Collaborated with insurance providers to verify coverage and facilitate claims processing.
• Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
• Enhanced client relations by promptly addressing inquiries and concerns regarding invoices and account statuses.
• Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
• Collaborated with dental school staff to resolve billing discrepancies and enhance customer satisfaction.