April Briggs

• Manage Partner relationships as they plan, develop, build, and deploy programs
• Build and foster relationships to grow and retain customers within the University Partner (UP) portfolio
• Ensure deadlines are met and forecast risks to hitting major milestones or the overall launch date
• Own P&L results and works with VP of Finance to create and administer budgeting, reporting, sales forecasting, and hiring
• Lead University Partner business development and growth strategy, reporting, and efforts to include geographic expansion, discipline expansion, and new partner acquisition
• Collaborate with potential partners and legal teams to negotiate long term master services agreements
• In collaboration with the senior leadership team, establish, communicate, and implement the strategic direction and goals of the organization across the UP division
• Create and build rapport and credibility with Partners through demonstration of deep insight into higher education, graduate healthcare, and hybrid learning
• Support the growth and development of company culture
• Deliver regular reporting and presentations to internal stakeholders, advisory boards, and external partner stakeholders
• Participate in development and implementation of company policies and procedures

• Planned, directed, and supervised operations and growth activities to ensure development/implementation of efficient processes and systems to meet current and future needs of the University Partner (UP) division
• Hired, traind, and supervised team of Directors and individual contributors that are responsible for all UP service lines to include: business development, accreditation, enrollment/admissions, marketing, clinical placement and procurement, instructional design, content/curriculum, and technology
• Collaborated with EIM Post-Professional leadership to build a scalable business continuity plan
• Owned P&L results and works with VP of Finance to create and administer budgeting, reporting, sales forecasting, and hiring
• Developed, implemented, and managed the UP organizational structure
• Acted as a thought leader for the UP division and determines appropriate KPIs to drive growth and accountability across all service, operations, and sales teams
• Identified, recommended, and implemented new processes, technologies, and systems to improve and streamline organizational processes and use of resources

• Discovered, learned, and understood post-professional and University Partner accreditation standards

• Provided direction and oversight for accreditation compliance for EIM post professional and University Partner accredited programs

• Remained current with regulatory and accreditation standards

• Monitored, audited and provided feedback and solutions on processes and systems that ensure accreditation compliance

• Supported and educated the management team, staff, and accreditation stakeholders on accreditation processes and plans to ensure accreditation compliance

• Participated and assisted in preparation and coordination of accreditation applications, self study reports, and onsite visits

• Identified training needs and organized training plans to meet quality and accreditation standards

• Owned, monitored, and maintained accurate, up-to-date records, files, and systems with timely reporting (monthly, quarterly, annually).

• Demonstrated continuous effort to improve operations, decrease citations, and streamline work processes, and works cooperatively to provide quality seamless customer service and accreditation compliance

• Maintained professional and technical knowledge by attending accreditation workshops and interacting with leaders of accreditation associations

• Stimulated and maintained a positive University Partner (UP) clinical placement culture
• Created a systematic process for clinical placements across UP programs
• Coordinated all operational activities and functions related to clinical placements in collaboration with UP clinical education faculty and staff
• Promoted and supported collaboration and teamwork among UP clinical education faculty and staff
• Assisted with writing UP policies and procedures related to clinical placement.
• Reviewed and evaluated the clinical placement goals and outcomes in collaboration with UP clinical education faculty and staff
• Collaborated with the business development team to increase utilization of clinical sites across all settings (ie, inpatient, outpatient, etc.) and optimized clinical placement in sites that offer Residency/Certification opportunities upon graduation consistent with the company's strategy
• Maximized available resources for UP clinical placements
• Contributed to the development and maintenance of a consistent processes for UP students
• Lead quarterly clinical team meetings across all UP programs
• Supervised consistency of data collection and input in clinical management system
• Created scalable systems and processes across healthcare disciplines
• Coordinated all system updates and improvement

• Completed intakes and assessments
• Provided consultation, feedback, and psych-education to parents and caregivers
• Maintained client files and paperwork.
• Provided appropriate referrals, as needed, to children and families
• Consulted with Head Start programs and schools to create client behavioral plans and goals
• Worked with interdisciplinary treatment team to develop treatment plans
• Guided group therapy for adolescent clients with focus on self-advocacy, self-healing and empowerment.
• Worked with clinical psychologist and primary care physician to review patient progress and update treatment plans.
• Completed documentation to ensure compliance with relevant insurance regulations