April Brown
Midlothian,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Dentition Officer
Dallas County Sheriff's Department
Dallas, TX
12.2014 - Current
- Transported inmates to and from court, medical appointments and other correctional facilities.
- Processed property and cash bond payments for bail.
- Inspected facility regularly for security breaches, contraband and unsanitary conditions.
Direct Care Worker
Denton State Supported Living Center
Denton, TX
01.2014 - 07.2014
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Documented vitals, behaviors and medications in client medical records.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and assisted residents through individual service plans.
Cashier Team Lead
Walmart
Flowood, MS
08.2010 - 01.2014
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
Certificate - Billing And Coding Specialist
Virginia College
Jackson01.2011
Skills
- Maintaining Order
- Security (7 years)
- Customer Service (3 years)
- Cash Handling
- Meal Preparation
Timeline
Dentition Officer
Dallas County Sheriff's Department
12.2014 - Current
Direct Care Worker
Denton State Supported Living Center
01.2014 - 07.2014
Cashier Team Lead
Walmart
08.2010 - 01.2014
Certificate - Billing And Coding Specialist
Virginia College
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