April Burgess
Harbor Springs,MI
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Known for creating comfortable customer environments and managing team workflow efficiently.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barback
Circle M
Beaver Island , MI
06.2024 - 08.2024
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Helped prepare mixed drinks using proper measurements and techniques.
- Studied bartenders to learn recipes for different mixed cocktails.
Barista/Front of House Employee
Wild Strawberry Cafe
Beaver Island , MI
06.2022 - 08.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Barista/Front of House Cashier
Paradise Bay Coffee Shop
Beaver Island, MI
06.2021 - 08.2023
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Prepared and served hot or cold beverages.
- Sliced fruits, vegetables and meats for use in food service.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Education
High School Diploma -
Beaver Island Community Public School
Beaver Island, MI06-2024
Skills
- Espresso machine operation
- Opening and closing duties
- Food Running
- Cleaning and sanitation
- Customer Service
- Supply Restocking
- Organizational Skills
- Attention to Detail
Accomplishments
- President of National Honor Society
- Salutatorian
Certification
- Creating your Sales Process
- Prepare Yourself for a Career in Sales
- Sales Foundations
- Sales Negotiation
- Sales Time Management
Timeline
Barback
Circle M
06.2024 - 08.2024
Barista/Front of House Employee
Wild Strawberry Cafe
06.2022 - 08.2024
Barista/Front of House Cashier
Paradise Bay Coffee Shop
06.2021 - 08.2023
High School Diploma -
Beaver Island Community Public School