Summary
Overview
Work History
Education
Skills
Timeline
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April Byers

Birmingham

Summary

Dynamic Medical Office Assistant with experience at Children's Hospital of Alabama, skilled in multitasking and organization. Expert in data entry and HIPAA regulations, ensuring patient privacy while providing exceptional customer service. Recognized for problem-solving abilities and maintaining a positive attitude in fast-paced environments. Committed to enhancing patient experiences through efficient scheduling and support.

Overview

29
29
years of professional experience

Work History

Medical Office Assistant

Children's Hospital of Alabama
07.1996 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Education

High School Diploma -

Huffman High
Birmingham, AL
05-2024

Skills

  • Multitasking and organization
  • Computer skills
  • Problem-solving
  • HIPAA regulations
  • Data entry
  • Positive attitude

Timeline

Medical Office Assistant

Children's Hospital of Alabama
07.1996 - Current

High School Diploma -

Huffman High

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April Byers