Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant
April Calhoun

April Calhoun

Lincoln,AL

Summary

Proven Hygiene Coordinator at Dr. Welch, adept in dental software proficiency and fostering patient relationships, significantly contributed to exceeding hygiene department revenue goals. Expert in streamlining processes and enhancing team efficiency, demonstrated through successful training initiatives and improved patient satisfaction. Skilled in HIPAA compliance and effective communication, ensuring a safe and welcoming environment for all. I verify insurance, and schedule appointments.

Work History

Hygiene Coordinator

Dr Welch
  • Fostered positive work environment through effective conflict resolution strategies when dealing with challenging situations involving staff or patients.
  • Contributed to the practice''s growth and success by consistently meeting or exceeding hygiene department revenue goals.
  • Facilitated ongoing professional development for hygienists through organizing training sessions and educational opportunities.
  • Streamlined recall system processes, resulting in increased appointment confirmations among existing patients.
  • Enhanced office efficiency by coordinating and prioritizing hygiene tasks for a team of dental hygienists.
  • Identified trends in patient needs or preferences related to preventive oral care services offered by the practice.
  • Managed patient inquiries with professionalism, addressing concerns regarding treatments or financial responsibilities promptly and effectively.
  • Assisted in hiring new dental hygienist team members by reviewing resumes, conducting interviews, and onboarding new hires.
  • Reduced wait times for appointments through efficient management of the hygiene schedule.
  • Organized regular team meetings to discuss best practices, share feedback, and foster collaboration among hygienists.
  • Strengthened interdepartmental communication by serving as a liaison between hygienists, dentists, and administrative staff.
  • Ensured accurate treatment records by diligently updating and maintaining patient files.
  • Promoted oral health education within the community by organizing and participating in outreach events.
  • Maintained strict compliance with OSHA regulations and infection control protocols, ensuring a safe environment for both patients and staff members.
  • Improved patient satisfaction by implementing a streamlined appointment scheduling process.
  • Made and confirmed appointments to promote necessary follow-up care to maintain dental health.

Education

Registered Dental Hygienist - Dental Hygiene

UAB
Birmingham, AL

Skills

  • HIPAA Compliance
  • Patient Communication
  • Dental software proficiency
  • Oral hygiene education
  • Office Administration
  • Patient Scheduling
  • Insurance Verification
  • Appointment management
  • Cleaning and sanitation
  • Root planning and scaling expertise
  • Dental Radiography
  • Digital Radiographs
  • Oral Hygiene Instruction
  • Patient education and prophylaxis
  • Oral Cancer Screening
  • Patient Education
  • Patient relationship building
  • Infection Control
  • Medical History Review
  • Dental records
  • Teeth Cleaning
  • Case Management
  • Medical Records Management
  • Treatment Planning
  • Insurance Claims
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Effective Communication
  • Decision-Making
  • Goal Setting
  • Appointment Scheduling
  • Professionalism
  • Documenting Patient History
  • Written Communication
  • HIPAA Awareness Training Certification
  • Professional Demeanor
  • Problem-solving aptitude

Timeline

Hygiene Coordinator

Dr Welch

Registered Dental Hygienist - Dental Hygiene

UAB
April Calhoun