If given the opportunity is the only way to show how I work hard enjoy life and can always put my work life and personal life separate.
Overview
2026
2026
years of professional experience
Work History
Custodial Specialist
Washington State University Vancouver
09.2022 - 08.2025
Maintained cleanliness and organization of assigned areas to ensure a safe environment.
Operated and maintained custodial equipment, adhering to safety protocols.
Assisted in training new staff on cleaning procedures and equipment usage.
Monitored inventory levels of cleaning supplies, restocking as needed to enhance efficiency.
Assisted in training new staff on cleaning protocols and safety procedures.
Collaborated with team members to enhance overall facility upkeep and appearance.
Monitored inventory levels of cleaning supplies, facilitating timely procurement processes.
Utilized time-management skills effectively, prioritizing tasks according to urgency while managing multiple responsibilities simultaneously.
Collaborated with other custodial staff members to ensure consistent service quality across all areas.
Maintained a high standard of sanitation with the use of appropriate cleaning chemicals and equipment.
Provided excellent customer service, addressing inquiries and resolving concerns related to facility cleanliness promptly.
Demonstrated attention to detail when performing specialized tasks such as floor waxing, carpet extraction, or window washing.
Conducted inventory management for cleaning supplies, maintaining adequate stock levels while minimizing waste.
Contributed to a positive work environment through effective communication and teamwork among custodial staff.
Improved facility safety by promptly addressing spills, hazards, or other potential risks as they arose.
Enhanced cleanliness and safety by implementing efficient custodial practices in various facilities.
Promoted a culture of continuous improvement among custodial staff by sharing best practices and seeking feedback from colleagues.
Maintained thorough documentation of completed tasks for accurate record-keeping purposes.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Kept building spaces premises clean inside and outside.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Moved furniture for cleaning and set up for special events.
Reported damages and hazardous conditions to management for further action.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Cleaned equipment and machinery to maintain in optimum working condition.
Reported vandalism or other damage to property to supervisor.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Cleaned walls and ceilings with special reach tools following regular schedule.
Maintained optimal supply levels to meet daily and special cleaning needs.
Responded immediately to calls from personnel to clean up spills and wet floors.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Used power scrubbing and waxing machines to scrub and polish floors.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Supervised supplies in inventory and submitted reorder requests.
Operated buffers and burnishers to clean and polish floors.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Assistant Manager
Sonic
2015 - 05.2021
Coordinated team initiatives to enhance operational efficiency and improve service delivery.
Streamlined inventory management processes, reducing discrepancies and improving accuracy in stock levels.
Assisted in training new staff on company policies, procedures, and customer service standards.
Analyzed customer feedback to develop strategies for enhancing satisfaction and retention rates.
Assisted in daily operations to ensure efficient service and guest satisfaction.
Managed inventory levels, reducing waste through careful monitoring and ordering processes.
Trained and mentored staff on customer service protocols and operational procedures.
Coordinated scheduling to optimize labor costs while maintaining service standards.
Conducted regular inspections to uphold cleanliness and compliance with health regulations.
Resolved guest complaints effectively, enhancing customer loyalty and reputation management.
Supervised all areas of restaurant to keep it clean and well-maintained.
Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Conducted regular meetings with staff to discuss performance and address any issues.
Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
Managed team of up to [Number] restaurant staff, maintaining exceptional customer service and quality standards.
Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
Conducted regular performance evaluations, providing constructive feedback for professional growth.
Established rapport with guests through personalized interactions that led to repeat business.
Maintained positive relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
Coordinated special events and promotions, drawing in new customers and increasing revenue.
Conducted regular staff meetings to communicate updates and gather feedback for continuous improvement.
Reduced waste and optimized resource use by implementing food waste tracking system.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Motivated staff to perform at peak efficiency and quality.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Verified prepared food met standards for quality and quantity before serving to customers.
Implemented effective inventory control systems to reduce food spoilage and waste.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Purchased food and cultivated strong vendor relationships.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Maximized quality assurance by completing frequent line checks.
Developed unique events and special promotions to drive sales.
Assistant Store Manager
Dollar General
05.2018 - 01.2021
Computer work, paperwork, check in food & freight trucks and put it up over other employees set plan a grams pulled old plan a grams reset shelves reset labels in caps checked in vendors, customer services, customer complaints, cashier, label’s, pulled recalls, deposits, signed off on deposits, change funds, check in fed x packages, did voids/refunds, and more.
Education
10th -
Skills
Retail Management
Planograms
Assistant Manager Experience (2 years)
Freight Experience (2 years)
Merchandising (2 years)
Retail Sales
Store Management Experience
Cash Handling (10 years)
Inventory Control (4 years)
Pricing (10 years)
Loss Prevention (2 years)
Management (10 years)
Supervising Experience (9 years)
Customer service (10 years)
Leadership (10 years)
Interviewing
Profit & Loss
Shift Management (5 years)
Stocking
POS
Languages
English
Full Professional
Interests
Gardening
Outdoor Recreation
Camping
Kayaking
Hiking
I participate in a variety of outdoor recreational activities
Research Technician II at Washington State University Vancouver – Coffin LabResearch Technician II at Washington State University Vancouver – Coffin Lab
Services and Activities (S&A) Committee Member at Washington State University VancouverServices and Activities (S&A) Committee Member at Washington State University Vancouver