Motivated service professional with experience in inventory management and guest relations. Known for strong time management and teamwork abilities, contributing to efficient operations and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Busser/Expo Runner
Dudley's Sports Bar (Henderson)
03.2026 - Current
Assisted servers in delivering food and beverages to customers efficiently.
Maintained cleanliness of dining areas, ensuring a welcoming environment for guests.
Collaborated with kitchen staff to expedite order fulfillment during peak hours.
Supported inventory management by restocking supplies as needed throughout shifts.
Communicated effectively with team members to coordinate service flow seamlessly.
Utilization Management Coordinator
Medica
06.2024 - 02.2026
Coordinated utilization reviews to ensure compliance with medical necessity guidelines.
Collaborated with healthcare providers to optimize patient care and resource allocation.
Analyzed patient data to identify trends and improve service delivery efficiency.
Assisted in developing operational workflows for streamlined review processes.
Improved workflow efficiency by collaborating with healthcare providers to ensure timely authorizations and discharge planning.
Enhanced patient care by efficiently coordinating utilization management processes and reviewing medical records for case appropriateness.
Maintained accurate documentation for all utilization management activities and decisions.
Seasonal Bartender
Curtis Cullwell Event Center
09.2022 - 12.2024
Trained new staff on bar operations, enhancing team performance and service delivery consistency.
Crafted and served diverse beverages, ensuring high-quality standards and customer satisfaction.
Managed cash transactions accurately, ensuring proper handling of payments and tips.
Streamlined drink preparation processes for faster service during high volume peak hours.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Handled difficult situations calmly and professionally, resolving customer complaints while maintaining a positive atmosphere.