
Highly skilled and enthusiastic professional with more than 15 years of experience in customer service. Successfully have overseen managing operations, budgeting, supply management and client accounts. Develop and lead productively with strong organizational, communication and multitasking abilities. Contribute to high-volume accounts by providing exceptional customer service.
Managed website as well would approve listings or deny them. Troubleshoot any website technical difficulties such as log in errors, not being able to put up listings, building broker profiles, updating listings, adding or removing clients and businesses. Reached out to clients to see if help was needed, offered marketing materials and assistance with anything else. Led quality improvement initiatives to enhance website, improve effectiveness and performance.