April Cooper
Owensboro,KY
Summary
Background includes working with clients of all ages from
diverse populations. Well-qualified Social Worker with focused and dedicated approach. Skilled in facilitating group sessions and conducting one-on-one therapy to deal with complex struggles. Familiar with client assessments, treatment planning and ongoing evaluations. Committed to providing compassionate and competent services.
Overview
13
13
years of professional experience
Work History
Outpatient Therapist
Compass Counseling
06.2022 - Current
- Conduct thorough assessments for new patients, identifying appropriate diagnoses, and developing targeted treatment goals.
- Enhance client well-being by developing personalized treatment plans and providing individual, couples, and family therapy.
- Improve patient outcomes through implementation of evidence-based therapeutic interventions tailored to each client's needs.
- Increase client satisfaction rates with empathetic counseling approaches that fostered trust and rapport in therapeutic relationships.
Patient Financial Advocate
Owensboro Health Regional Hospital
12.2014 - 07.2022
- Improved patient financial experiences by providing comprehensive guidance on payment options and assistance programs.
- Assisted patients in understanding insurance coverage, resulting in informed decisions regarding medical services.
- Educated patients on availability of various resources to alleviate financial burdens associated with medical expenses.
Pastoral/Personal Assistant
River City Church
10.2011 - 10.2014
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Aided in personal tasks such as scheduling appointments or running errands when needed.
Education
Master of Arts - Social Work
Brescia University
Owensboro, KY05.2022
Bachelor of Arts - Psychology, Family Studies
Western Kentucky University
Bowling Green, KY05.2018
Skills
- Service-Oriented
- Time Management
- Excellent Communication Skills
- Team Player
- Crisis Resolution
- Group Session Facilitation
- Individual Counseling
- Timely Documentation
Timeline
Outpatient Therapist
Compass Counseling
06.2022 - Current
Patient Financial Advocate
Owensboro Health Regional Hospital
12.2014 - 07.2022
Pastoral/Personal Assistant
River City Church
10.2011 - 10.2014
Master of Arts - Social Work
Brescia University
Bachelor of Arts - Psychology, Family Studies
Western Kentucky University