Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Rapture Air
Eustis
11.2018 - 08.2020
Managed database systems containing customer contact information.
Answered questions from customers regarding products and services offered by the company.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Managed office supplies inventory and placed orders when necessary.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Conducted research on various topics as requested by management.
Maintained office supplies inventory by checking stock to determine inventory level.
Accounts Payable Clerk
Veolia Industrial Services
Baton Rouge
04.2004 - 10.2009
Entered data into accounting system to maintain accurate financial records.
Assisted with preparing journal entries related to accounts payable transactions.
Prepared checks for payment of vendor invoices on a timely basis.
Researched and responded to inquiries from vendors regarding invoice status or payment issues.
Reviewed employee expense reports for compliance with company policy guidelines.
Verified accuracy of coding on invoices prior to processing payments.
Managed vendor relationships through prompt communication of payment information.
Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
Processed invoices and payments in accordance with company policies and procedures.
Recruiter
Veolia Environmental Services
Baton Rouge
01.2005 - 01.2005
Ensured compliance with applicable laws and regulations regarding recruitment activities.
Collaborated with hiring managers to understand position requirements.
Assisted in onboarding of new hires by providing orientation materials and training sessions.
Provided ongoing support throughout the entire recruitment life cycle processes.
Coordinated background checks on successful candidates prior to offer acceptance.
Conducted in-depth interviews with top candidates to assess skills and fit.
Provided feedback to unsuccessful applicants on the status of their applications.
Sourced and screened potential candidates for open positions.
Ensured compliance with federal, state, and local employment laws and regulations.
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Explained job duties, compensation and benefits to potential candidates.
Assisted with the onboarding process for new hires.
Payroll
Plant Performance Services LLC
Baton Rouge
02.2001 - 04.2004
Assisted in preparation of monthly financial reports for management review.
Verified employee hours worked against timesheets provided by supervisors.
Resolved discrepancies between payroll records and employee inquiries.
Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
Coordinated with IT staff on system upgrades or troubleshooting issues when needed.
Analyzed current processes and identified opportunities for improvement within the department's workflow.
Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.
Tracked vacation accruals and sick leave balances for all employees.
Maintained accurate records of employee attendance, leave balances and tax information.
Updated employee profiles with changes in job titles or salaries as required.
Collaborated with accounting personnel to reconcile accounts related to payroll activities each month.
Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
Prepared monthly reports on payroll costs for management review.
Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
Processed employee rehires, transfers, terminations and withholdings.
Managed payroll for employees at different locations.
Receptionist
Plant Performance Services LLC
Baton Rouge
10.2000 - 04.2004
Provided assistance with payroll processing when needed.
Responded promptly to emails from customers and other departments within the organization.
Assisted with administrative tasks such as data entry into company databases.
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Maintained reception area cleanliness and tidiness.
Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
Maintained an organized filing system for all employee records in compliance with legal regulations.
Managed the distribution of incoming mail, faxes, and packages.
Adhered to company policies regarding confidentiality of sensitive information.
Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
Ordered office supplies as needed and maintained inventory records.
Greeted visitors and customers warmly, offering refreshments as appropriate.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.