Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Criss

Tampa,FL

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Centralized Intake for Abuse and Neglect

West Virginia Abuse Hotline
Clarksburg , West Virginia
01.2010 - 05.2011

Interacting and documenting with people who are reporting child or adult abuse, drafted daily reports into the computer, contacting a social worker in emergency situations, communicated with the person reporting the abuse to get a detailed report for the social worker.

Medical Assistant

Dr. Charles Franz Dermatology
Bridgeport, West Virginia
08.2008 - 12.2010
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Taught patients about medications, procedures and care plan instructions.

Teacher

Cubby's Child Care Center
Brideport, West Virginia
06.2004 - 06.2007
  • Planned and implemented integrated lessons to meet national standards.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Supervised learning groups of students in classroom stations.
  • Completed daily reports, meal count sheets and behavior logs
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Promoted physical, mental and social development using classroom games and activities.
  • Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.

Daycare Assistant Teacher

Stealey United Methodist Daycare
Clarksburg, West Virginia
06.2001 - 05.2004
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Encouraged child involvement in classroom experiences and group interaction.
  • Modeled appropriate activities and positive behavior management.
  • Met with parents about daily activities, positive developments and issues.
  • Planned and guided age-appropriate tasks like reading, crafts, fine motor, outdoor and grass motor, and dramatic play.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Created and implemented diverse educational strategies to boost development.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Maintained childcare center schedule in alignment with parent needs.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Helped children put on coats, gloves and other cold-weather items in preparation for outdoor activities.
  • Documented and reported behavior issues or accidents to parents, minimizing future problems.
  • Assisted older children with homework assignments, providing support and mentoring.
  • Arrived at assigned areas on time, prepared and ready to work.
  • Set up playroom and childcare areas for safety and cleanliness.
  • Complied with strict safety and organizational regulations, policies and procedures.
  • Served as positive role model, promoting healthy interpersonal behaviors.

Education

Associate Degree in Medical Assistant - Medical Assistant

West Virginia Junior College
Bridgeport, WV
06.2008

High School Diploma -

Notre Dame High School
Clarksburg, WV
06.2004

Skills

  • Patient Relations
  • Multi-line Telephone System Operation
  • Time Management
  • Computer Skills
  • Medication Administration
  • Cleaning and Organizing
  • Problem Anticipation and Resolution
  • Decision Making
  • Updating Medical Records
  • Examination Preparation
  • Appointment Scheduling
  • Completing Insurance Forms
  • Check-In and Check-Out Procedures

Timeline

Centralized Intake for Abuse and Neglect

West Virginia Abuse Hotline
01.2010 - 05.2011

Medical Assistant

Dr. Charles Franz Dermatology
08.2008 - 12.2010

Teacher

Cubby's Child Care Center
06.2004 - 06.2007

Daycare Assistant Teacher

Stealey United Methodist Daycare
06.2001 - 05.2004

Associate Degree in Medical Assistant - Medical Assistant

West Virginia Junior College

High School Diploma -

Notre Dame High School