April C. Slater
Depew,NY
Summary
With a trauma-informed and sensitive approach, I bring a persistent problem-solving mindset and the ability to handle multiple tasks simultaneously. Approachable, friendly, and competent, I have extensive experience in all areas of social service systems. My strong focus on team collaboration and achieving results makes me a valuable asset. Prepared to provide comprehensive care management and ensure optimal client outcomes. Adaptable to changing needs, I offer reliable support and possess skills in client advocacy, care coordination, and resource management. Approach work with compassion to foster trust and respect in all interactions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Care Manager, Health Homes
New Directions Youth and Family Services
07.2019 - Current
- Coordinate interdisciplinary teams as large as 20 professionals made up of educators, mental health clinicians, primary care providers, specialty providers, department of social service workers and parents to accomplish shared goals for improved social outcomes for children.
- Performed outreach by procuring local resources, man tabling at community events and networking to increase program referrals.
- Effectively advocate to rectify the social detriments to health for children ages 5-21 with serious emotional disturbance or complex medical issues.
- Adapted to frequent changes of documentation requirements as laid out by Health Home, CHHUNY.
- Balanced administrative burden with the needs of families by dynamic prioritizing.
- Compassionately understand the changing needs of families with complex trauma who may be under resourced to make sound decisions through empowerment and education.
- Refer families to Home and Community Based or Child and Family Treatment Service Systems for in home therapy, psychosocial rehabilitation, Caregiver Peer Support, Planned Hourly Respite, Overnight Respite to promote the well being of child and family and reduce crisis and/or emergency room admissions.
- Executed transition planning with local hospitals to ensure safe discharges and lower the use of emergency room use.
- Assisted the agency in understanding and pursuing OPWDD Eligibility for clients with Developmental Disabilities.
Care Coordinator Children's Health Home
Community Services for Every 1
02.2016 - 06.2019
- Comprehensive Care Management, under CHHUNY contract for Children's Health Home
- Comprehensive Case Management for FSS Service Coordination (adults who are OPWDD Eligible but not Eligible for HCBS Waiver and MSC)
- Transitional Case Management for Children found OPWDD eligible who are not yet qualified for Medicaid, under Erie County Contract
- Comprehensive Case Management for Care at Home OPWDD Waiver transitioning 1915c Waiver into Children's Health Home
- Certified in Early Intervention Service Coordination
- Utilized diverse web-based software for efficient record keeping and billing across various programs.
- Monitored changes to program criteria by attending sessions hosted by DOH, CTAC, MCTAC, and CHHUNY.
Behavior Technician
Community Services for the Developmentally Disabled
02.2013 - 01.2016
- Provide Behavior Support to families and individuals with Developmental Disabilities to avoid out of home placement
- Promote Person Centered Planning, ensure individual goals and desires are incorporated into plans and services
- Participate in ISP development
- Perform observations and collect information for Functional Behavior Assessments to develop Behavior Support Plans
- Maintain contact with individuals, Clinicians, MSC's and other program staff to ensure the needs of the individual are in a consistent, ethical and effective manner
- Maintain required records and documentation including case notes, ISP's and any other relevant documentation or assessments
Direct Support Professional
Hillside Family of Agencies
10.2012 - 11.2014
- Perform functions that support the care and treatment of children their OPWDD IRA
- Engage children in trust based productive relationships to create positive behaviors and coping skills
- Adhere to Individual Plan of Protections, Individualized Service Plans as well as agency and OPWDD standards to ensure quality Person Centered service delivery
- Relief
Social Welfare Examiner
Erie County Department of Social Services
08.2009 - 03.2010
- Verify individual eligibility for Long Term Care, a program of New York State Medicaid
- Verification includes a 5-10 year book back on individual and family resources, including transfer of funds and/or any assets
- Determine additional action to qualify for Long Term Care
- Obtain proper documentation of any and all resources from the applicant or through appointed legal representation
- Advise applicant regarding their eligibility determination, appear at judicial proceedings when required to interpret decision of ineligibility or unsatisfactory eligibility
- Compute individual budgets in an ongoing basis as clients' income and resources change
Medicaid Service Coordinator
SKIP of New York, Inc.
11.2005 - 08.2009
- Comprehensively coordinate service for individuals with disabilities with or without medical complexities, including advocacy, problem resolution, and supportive communications
- Uniquely accomplished advocating for a family to provision the first Private Duty Nursing in NYS
- Create and maintain detailed Individual Service Plans
- Submit accurate and timely disposition logs, billing sheets and other financial documentation
- Ensure all consumer requested availabilities, as well as maintain state mandated monthly visitation to ensure best representation and regulatory requirements
1:1 Aide
Summit Educational Resources
11.2003 - 09.2005
- Directly responsible for assigned pupil's safety and education
- Maintained proficiency in Applied Behavior Analysis and SCIP-R
- Assist in development and guarantee correct implementation of individual behavior plans and support the Functional Behavioral Analysis of each student
- Maintain the rights and dignity of individual children being served
- Assist teacher to establish and monitor individual lesson plans, data collection and charting systems
Education
Non Matriculated Continuing Education - Community Social Work in Action
University At Buffalo, SUNY
Buffalo, NY09.2012
BA - Psychology
University At Buffalo, SUNY
Buffalo, NY05.2003
AS - General Studies
Erie Community College
Amherst, NY05.2001
Skills
- Member of WNY SMART Collaborative
- Multiple Nominations for Awards related to responsible leadership
- Increased team resilience by leading monthly meeting for department Care Managers aimed at sharing resources and reducing burnout
- Quickly establishes rapport
- Approachable, Friendly and Competent
- Able to utilize multiple web based software platforms including but not limited to; Health Commerce System, EMedNY, Netsmart, HealtheLink
Certification
- CANS NY- Child and Adolescent Needs and Strengths, 10/24/24
References
Furnished upon request
Timeline
Care Manager, Health Homes
New Directions Youth and Family Services
07.2019 - Current
Care Coordinator Children's Health Home
Community Services for Every 1
02.2016 - 06.2019
Behavior Technician
Community Services for the Developmentally Disabled
02.2013 - 01.2016
Direct Support Professional
Hillside Family of Agencies
10.2012 - 11.2014
Social Welfare Examiner
Erie County Department of Social Services
08.2009 - 03.2010
Medicaid Service Coordinator
SKIP of New York, Inc.
11.2005 - 08.2009
1:1 Aide
Summit Educational Resources
11.2003 - 09.2005
AS - General Studies
Erie Community College
- CANS NY- Child and Adolescent Needs and Strengths, 10/24/24
Non Matriculated Continuing Education - Community Social Work in Action
University At Buffalo, SUNY
BA - Psychology
University At Buffalo, SUNY
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