Hardworking and enthusiastic individual trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
18
18
years of professional experience
Work History
Cook/Bartender
Railspur
08.2023 - Current
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines with proper temperatures.
Upheld strict regulations for safe alcohol service and food safety.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Served high customer volumes during special events, nights, and weekends.
FOH Manager
Red Lobster
01.2020 - 08.2023
Adhered to safe work practices, food safety regulations, and corporate guidelines.
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Addressed guest concerns and resolved all issues to guests' satisfaction.
Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Performed cash handling activities and secured nightly bank deposits.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Managed staff schedules and maintained adequate coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.
Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
CNA II Medication Aid
Campbell County Health
03.2006 - 06.2016
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Cared for clients with diagnoses such as respiratory failure, diabetes, Alzheimer's, Parkinson's disease and muscular dystrophy.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Reordered medication to maintain adequate supply.
Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Monitored medication storage area to maintain medication security and control.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
GED -
Northern Wyoming Community College District - Sheridan College
Sheridan, WY
05.2014
Skills
Food Service
Beverage Preparation
Organization
Money Handling
Team Leadership
Timeline
Cook/Bartender
Railspur
08.2023 - Current
FOH Manager
Red Lobster
01.2020 - 08.2023
CNA II Medication Aid
Campbell County Health
03.2006 - 06.2016
GED -
Northern Wyoming Community College District - Sheridan College