April Davis

Helping customers with there purchases

Helping customers purchase gas

Cleaning the store

Making food

Doing end of shift reports

Counting cigarettes

Taking inventory of lottery ticket that were sold and still had inventory

Counting money before shift and after shift

• Processed customer transactions efficiently using cash register and point-of-sale systems.
• Maintained accurate cash drawer balance through diligent tracking and reconciliation practices.
• Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
• Managed inventory levels by restocking shelves and organizing merchandise effectively.
• Collaborated with team members to streamline checkout processes during peak hours.
• Trained new staff on operational procedures, improving onboarding efficiency and service quality.
• Implemented best practices for cleanliness and organization in the front-end area of the store.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Improved efficiency, organized checkout area for optimal workflow.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Checked in customers and assigned rooms. Assisted customers with inquiries and resolved issues. Cleaned rooms and submitted end-of-day reports to owner. Helped with laundry preparation for next day. Checked out customers and inspected rooms to ensure deposit refunds were processed.

• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Generated repeat business through exceptional customer service.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Developed strong working relationships with staff, fostering a positive work environment.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Implemented process improvements that streamlined administrative tasks and reduced errors.
• Assisted in daily operations, supporting team in achieving departmental goals.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Defined clear targets and objectives and communicated to other team members.

• Provided exceptional guest service by addressing inquiries and resolving concerns promptly.
• Assisted in onboarding new guests, ensuring seamless check-in experiences.
• Coordinated with various departments to enhance guest satisfaction and service efficiency.
• Adapted to changing circumstances, maintaining composure in high-pressure situations.
• Informed clients of policies and procedures.
• Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
• Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
• Developed referral program that significantly expanded client base.
• Leveraged CRM software to track client interactions and identify sales opportunities.
• Assisted guests with inquiries, providing timely information on itineraries and onboard services.
• Coordinated booking processes, ensuring accurate entry of guest details into reservation systems.
• Facilitated communication between departments to enhance guest experience and service delivery.
• Developed knowledge of safety protocols, contributing to a secure environment for guests and crew.
• Boosted team productivity by implementing collaborative communication platform.
• Optimized scheduling system to ensure timely follow-ups with potential leads.
• Streamlined documentation process, reducing turnaround time for contract approvals.
• Tailored communication strategies to different client segments, improving engagement.
• Gathered, organized and input information into digital database.
• Evaluated customer needs and feedback to drive product and service improvements.