April Davis
Saint James,MO
Summary
Results-driven Area Manager with a proven track record in team leadership, performance coaching, and conflict resolution. Committed to optimizing operational efficiencies and enhancing team productivity through effective mentoring and communication.
Overview
16
16
years of professional experience
Work History
Area Manager
Walmart
Saint James, MO
05.2022 - Current
- Lead a team of 50 employees, fostering a culture of high productivity and delivering excellent customer service.
- Manage logistics operations, monitor incoming deliveries, and oversee personnel tasks to ensure smooth workflow.
- Oversee scheduling and time management to maintain optimal staff coverage and enhance productivity.
- Utilize warehouse management systems for efficient tracking and inventory control.
- Collaborate with logistics teams to enhance receiving processes.
- Assess team members' skillsets and assign tasks accordingly for optimal efficiency.
- Coach, mentor and train team members in order to improve their job performance.
- Train employees on additional job positions to maintain coverage of roles.
- Resolve employee conflict through mediation and constructive feedback sessions.
- Remain calm and professional in stressful circumstances and effectively diffuse tense situations.
- Provide leadership to team members to foster collaboration, insight and mentor to newly hired employees to supply knowledge of various company programs.
Dining Facility Attendant
EDP Enterprises
Fort Leonard Wood, Missouri
07.2010 - 05.2022
- Ensured cleanliness and organization of dining area and food preparation stations, enhancing guest experience.
- Trained new staff on dining facility protocols and customer service standards, fostering adherence to safety guidelines.
- Maintained cleanliness of the dining area throughout shift including wiping down tables after each seating period.
- Maintained cleanliness and sanitation of assigned areas throughout facility.
- Cleaned and sanitized dishes, utensils, work areas and equipment.
- Restocked service areas with necessary supplies to ensure smooth operations. with supplies such as condiments, utensils, and napkins.
- Coordinated with team members to streamline workflow during peak hours, improving service delivery.
- Followed schedules to complete daily, weekly, and monthly cleaning tasks consistently.
Education
High School Diploma -
Campus High School
Wichita, KS05-2003
Some College (No Degree) - Health Information Management
East Central College
Rolla, MOSkills
- Warehouse operations
- Supply chain management
- Inventory accuracy
- Scheduling optimization
- Operational efficiencies
- Process improvement
- Team leadership
- Performance coaching
- Employee mentoring
- Cross-functional collaboration
- Conflict resolution
- Problem solving
- Time management
- Effective communication
- Relationship building and management
Timeline
Area Manager
Walmart
05.2022 - Current
Dining Facility Attendant
EDP Enterprises
07.2010 - 05.2022
High School Diploma -
Campus High School
Some College (No Degree) - Health Information Management
East Central College