April Denham
Small Business Owner
Dayton,OH
Summary
With a proven track record at Vernon Cleaners, LLC., I excel in business growth and retention, demonstrating exceptional leadership and strategic planning skills. My expertise in operations management and commitment to employee development have significantly contributed to achieving cost-effective solutions, enhancing client satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Small Business Owner
Vernon Cleaners, LLC.
Dayton, OH
02.2020 - Current
- Sanitized restrooms, including cleaning toilets, urinals, and sinks, and replenishing supplies.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Resolved customer complaints promptly and professionally in accordance with company policy.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Set up ladders or scaffolding when needed to reach high places during cleaning activities.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Followed safety protocols when handling hazardous materials or operating machinery.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Responded to emergency cleaning requests to ensure immediate clean-up of spills or accidents.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Stripped, sealed, finished, and polished floors.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Serviced, cleaned and restocked restrooms.
- Replenished supply of hand soap, paper towels, and other consumables.
- Emptied trash cans and replaced liners.
- Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Vacuumed carpets and upholstery to remove dirt and debris.
- Responded to emergency spills quickly to minimize the damage caused by the spillage.
- Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
- Dusted furniture, machines or equipment.
- Stripped, sealed and polished floors.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Removed trash from bins and disposed of it properly according to regulations.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees.
- Mopped, polished, and waxed floors using appropriate cleaning supplies and equipment.
- Cleaned and maintained the outdoor spaces such as sidewalks and parking lots.
- Emptied trash and recycling bins and replaced liners.
- Provided exceptional customer service while interacting with clients in a professional manner.
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Dust furniture, walls, machines and equipment.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Observed all relevant laws regarding health codes and waste disposal standards.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Replenished bathroom and kitchen supplies, including soap, toilet paper, and paper towels.
- Kept business entrances clean, tidy and professional in appearance.
- Notified managers of repair needs or additions to building operating systems.
- Steam-cleaned or shampooed carpets.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Ensured compliance with company policies related to security measures while on duty.
- Achieved cost-savings by developing functional solutions to problems.
House Manager
New Horizons Rehabilitation Services
Batesville, IN
09.2018 - 09.2019
- Developed initiatives aimed at boosting social, verbal, and additional abilities for autistic clients.
- Offered daily living support with grooming and mobility assistance.
- Delivered messages and ran errands.
- Performed hands-on service tasks in assigned areas to successfully fulfill goals and objectives.
- Attended staff meetings and professional development sessions.
- Performed pill counts and administered medication to the clients that live in the house.
- Transported clients to and from all doctors' appointments.
- Transferred clients to and from camp and Special Olympics.
Education
Associate Business Management - Business Management
Ashworth College
Norcross, GA06-2005
Associate of Applied Science -
Ivy Tech Community College of Indiana
Lawrenceburg, IN06-2001
High School Diploma -
East Central High School
St. Leon, IN06-1997
Media Technology HTML
Southeastern Career Central
Versailles, IN06-1997
Skills
- Business management and development
- New business launch
- Human resources administration
- Planning and execution
- Business growth and retention
- Taxes
- Business operations leadership
- Cost control and analysis
- Staffing
- Reporting and documentation
- Project management
- Employee development
- Financial management
- Small business operations
- Business marketing
- Operations management
- Human resources management
- Payroll administration
- Entrepreneurial leadership
- Business development
- Negotiation
- Vendor relations
- Strategic planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Certified Business Manager (CBM) - The Association of Professionals in Business Management.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
Timeline
Small Business Owner
Vernon Cleaners, LLC.
02.2020 - Current
House Manager
New Horizons Rehabilitation Services
09.2018 - 09.2019
Associate Business Management - Business Management
Ashworth College
Associate of Applied Science -
Ivy Tech Community College of Indiana
High School Diploma -
East Central High School
Media Technology HTML
Southeastern Career Central