April Dennison
Batesville,MS
Summary
Dynamic professional with experience as an Ordering Coordinator at Home Depot, excelling in order processing and vendor management. Proven ability to resolve conflicts and enhance customer relationships, leading to improved satisfaction. Adept at data validation and compliance auditing, fostering collaboration across departments to meet purchasing needs efficiently.
Overview
17
17
years of professional experience
Work History
Ordering Coordinator
Home Depot
Atlanta, GA
10.2022 - Current
- Verified client information and validated data prior to creating shipping paperwork and internal documents.
- Investigated client complaints to identify and resolve issues efficiently.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Coordinated communication among customers, sales representatives, warehouse personnel, and vendors regarding order status.
- Resolved disputes and claims with vendors and suppliers to maintain positive relationships.
- Ensured accuracy of product descriptions, quantities, pricing, and delivery dates in customer orders.
- Collaborated with departments to assess company purchasing needs effectively.
- Prepared work orders, bills of lading, or shipping orders to route materials promptly.
Elementary School Teacher Paraprofessional
South Panola School District
Batesville, MS
08.2011 - 09.2022
- Assessed student performance through tests, quizzes, and various assessments.
- Created lesson plans and selected materials to enhance learning experiences.
- Established relationships with parents to facilitate communication regarding student progress.
- Monitored student behavior in classrooms, hallways, cafeteria, and playgrounds.
- Utilized technology, including interactive whiteboards and online resources, to improve instruction.
- Introduced debate-style classroom settings to promote active participation and critical thinking.
- Led students through safety procedures for active shooter and fire drills.
- Implemented hands-on curriculum to increase student engagement and interest.
Front Office Manager
Builders Designers & Associates
Oakland, MS
05.2008 - 06.2011
- Provided support to field personnel with equipment needs, scheduling conflicts.
- Developed and implemented improved administrative processes for the department.
- Organized and maintained documents, files and records.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
Education
Associate of Arts - Social Work
Holmes Community College
Goodman, MS08-2021
Certificate - Medical Administrative Assistant
Penn Foster Career School
Scranton, PA10-2018
Certificate - Medical Billing Specialist
Stratford Career Institute
09-2011
Certificate of Technical Studies - Health Care Assistant
Northwest Mississippi Community College
Senatobia, MS05-2009
Skills
- Order processing and inventory management
- Data validation and compliance
- Vendor relations
- Customer relationship management
- Conflict resolution and problem solving
- Telephone etiquette
- Recordkeeping systems
- Team collaboration
- Effective communication
- Scheduling and planning
- Student assessment and lesson planning
- Classroom management
- Client communication and documentation
- Data entry and organization
- Technology integration
- Attention to detail
- Storytelling techniques
- Time management strategies
- Relationship building
- Problem solving techniques
- CPR and first aid certification
Affiliations
- Crafting & Arts
- Baseball
- Camping and hiking
Accomplishments
- Teacher of the Year 2021
- Teacher of the Month
- Two Homer Awards
Timeline
Ordering Coordinator
Home Depot
10.2022 - Current
Elementary School Teacher Paraprofessional
South Panola School District
08.2011 - 09.2022
Front Office Manager
Builders Designers & Associates
05.2008 - 06.2011
Associate of Arts - Social Work
Holmes Community College
Certificate - Medical Administrative Assistant
Penn Foster Career School
Certificate - Medical Billing Specialist
Stratford Career Institute
Certificate of Technical Studies - Health Care Assistant
Northwest Mississippi Community College