Summary
Overview
Work History
Education
Skills
Timeline
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April Dennison

April Dennison

Batesville

Summary

Professional Order Coordination Specialist with strong focus on achieving results through effective team collaboration. Skilled in inventory management, process optimization, and customer service. Reliable and adaptable, consistently meeting changing needs and expectations. Proven ability to ensure smooth operations and timely order fulfillment. I strive to build, manage, and facilitate an excellent customer experience.

Overview

7
7
years of professional experience

Work History

Order Coordinator

Homedepot
10.2022 - Current


  • Maintained comprehensive documentation of all orders, enabling easy retrieval of information when needed.
  • Leveraged strong organizational skills to manage multiple priorities simultaneously while meeting strict deadlines consistently.
  • Resolved customer issues related to orders, addressing concerns promptly and professionally.
  • Reduced order errors by thoroughly reviewing purchase orders and customer requirements.
  • Implemented effective quality control measures to minimize discrepancies between ordered items and received shipments.
  • Collaborated with cross-functional teams to optimize overall workflow processes for increased productivity.
  • Played a key role in reducing backorders through proactive inventory management and forecasting techniques.
  • Managed high-volume orders for multiple clients, ensuring timely delivery and optimal service quality.
  • Coordinated with sales, logistics, and warehouse teams to ensure seamless order fulfillment.
  • Supported sales team by providing accurate product availability information, facilitating faster quote generation.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Utilized customer service software to accurately enter customer data, process orders and update customer records.
  • Initiates and maintains regular communication with customer across the install life cycle, ensures timely customer follow-up, and resolves open questions. Facilitates customer satisfaction from point-of-sale through follow up service and provides ongoing support for job-related issues
  • Communicates and coordinates with internal and external branch partners throughout the organization including the Branch Support Center (Exteriors), Sales, Installation, and any others as necessary for all job level inquires and assists team with customer escalations and exceptions. Assists in supporting branch operations and efficient movement of jobs.
  • Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, completes data entry requirements, and places material orders for interior product lines.

Teacher

South Panola School District
03.2019 - 10.2022

Kindergarten

  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Led professional development workshops for peers on effective classroom management techniques.
  • Designed curriculum materials for special education students, facilitating inclusive learning.
  • Enhanced students' critical thinking and problem-solving skills through project-based learning.
  • Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
  • Improved student engagement by incorporating interactive learning technologies into lesson plans.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Created lessons and online testing materials to facilitate remote learning.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.

Education

Associate of Arts - Social Work

Holmes Community College
Goodman, MS
08-2021

Certificate - Medical Administrative Assistant

Penn Foster Career School
Scranton, PA
10-2018

Certificate - Health Care Assistant

Northwest Mississippi Community College
Senatobia, MS
05-2009

Skills

  • Strong organization
  • Deadline oriented
  • Sales support
  • Logistics management
  • Data entry skills
  • Order tracking
  • Deadline management
  • Classroom management
  • Critical thinking
  • Lesson planning
  • Behavior management
  • Parent-teacher communication
  • Positive role model and mentor
  • Data entry proficiency
  • Cross-functional teamwork
  • Vendor engagement
  • Purchase order processing
  • Organization skills

Timeline

Order Coordinator

Homedepot
10.2022 - Current

Teacher

South Panola School District
03.2019 - 10.2022

Associate of Arts - Social Work

Holmes Community College

Certificate - Medical Administrative Assistant

Penn Foster Career School

Certificate - Health Care Assistant

Northwest Mississippi Community College
April Dennison