April Duarte
Lancaster,CA
Summary
Part-Time Admissions Coordinator with a proven track record at Desert Canyon Post Acute, excelling in patient intake processes and family support services. Skilled in scheduling tours and training staff, I enhance operational efficiency while fostering strong community relationships. Adept at utilizing electronic health systems, I prioritize patient care and engagement.
Overview
2
2
years of professional experience
Work History
Admissions Coordinator
Desert Canyon Post Acute
Lancaster, CA
06.2025 - Current
- Coordinated admissions processes to ensure timely and efficient patient intake.
- Assisted families with inquiries, providing support throughout admission procedures.
- Managed scheduling of tours for prospective patients and their families.
- Maintained accurate patient records in electronic health systems.
- Trained new staff on admissions protocols and software systems.
Server
IHOP
Lancaster, CA
07.2023 - 05.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and ensured timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to maintain efficient food preparation workflow.
- Trained new team members on menu offerings and service standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Volunteer Coordinator
Antelope Valley Hospital
Lancaster, CA
08.2023 - 06.2024
- Coordinated volunteer scheduling to optimize staffing for hospital events and patient support initiatives.
- Developed training materials and facilitated onboarding sessions for new volunteers, enhancing overall efficiency.
- Managed volunteer performance assessments, providing feedback to improve engagement and service quality.
- Established partnerships with local organizations to expand volunteer recruitment and community outreach efforts.
- Recruited and trained new volunteers on volunteer program goals and objectives.
Education
High School Diploma -
Desert Sands Charter High School
Lancaster, CASkills
- Admissions coordination
- Patient intake processes
- Family support services
- Scheduling tours
- Sales experience
Timeline
Admissions Coordinator
Desert Canyon Post Acute
06.2025 - Current
Volunteer Coordinator
Antelope Valley Hospital
08.2023 - 06.2024
Server
IHOP
07.2023 - 05.2025
High School Diploma -
Desert Sands Charter High School