April Duque
El Paso,TX
Summary
Highly-skilled phlebotomist with years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Although I have taken a few years off I m ready to get back into the medical field setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
COVID-19 Vaccinator
CYTE LLC
12.2021 - 03.2022
- Administered vaccinations via intramuscular injection and completed proper documentation.
- Completed screening questions with patients following CDC guidelines.
- Appropriate PPE.
- Managed situations in compliance with legal requirements and with minimal risk to patient and institution.
- Provided adequate documentation, educated patience on Covid safety and infection control protocols.
- Performed data collection and entry.
Certified Phlebotomist
The Hospitals Of Providence Sierra Campus
02.2019 - 03.2020
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Worked graveyard alone, handled night blood draws alone until new staff came in to help at 3am.
Sales Representative
T-Mobile
11.2016 - 01.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Associate Degree in Medical Assistant -
Southwest University At El Paso
El Paso, TX10.2019
Certifaction - Medical Assistant/ Phlebotomist
Southwest University At El Paso
El Paso, TX07.2017
High School Diploma -
Americas High School
05.2012
Skills
- Venipuncture
- Specimen Labeling Procedures
- Infection Control Standards
- Patient Safety
- Recording Data
- Sample and Specimen Collection
- Data Entry
- Patient Care
Certification
- CPT - Phlebotomy Technician
- Vaccinator
Timeline
COVID-19 Vaccinator
CYTE LLC
12.2021 - 03.2022
Certified Phlebotomist
The Hospitals Of Providence Sierra Campus
02.2019 - 03.2020
Sales Representative
T-Mobile
11.2016 - 01.2019
Associate Degree in Medical Assistant -
Southwest University At El Paso
Certifaction - Medical Assistant/ Phlebotomist
Southwest University At El Paso
High School Diploma -
Americas High School
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