April Espino
River Valley Pediatric Dentistry
Fort Smith,AR
1
Certification
14
years of professional experience
Detail-oriented administrative and dental professional with 13 years of experience supporting inventory management, purchasing, vendor coordination, and departmental operations within a high-volume healthcare environment. Proven ability to maintain accurate records, manage supply levels, coordinate workflows, and support efficient daily operations. Skilled in Microsoft Excel and Word, inventory tracking, documentation, and process improvement, with a strong reputation for organization, reliability, and adaptability.
Work History
Orthodontic Department Lead & Administrative Coordinator
13 Years 6 Months- Managed inventory ordering, supply tracking, and stock levels for a high-volume pediatric dental practice, ensuring critical clinical supplies were consistently available.
- Maintained vendor relationships, processed orders, tracked purchases, and prepared detailed spreadsheets for inventory and accounting documentation.
- Managed tax-exempt purchasing records and monitored supply utilization to support efficient operations and cost control.
- Supported operations in a high-volume pediatric dental practice serving approximately 100–150+ patients daily by coordinating scheduling, financial processing, and treatment workflows in a fast-paced environment
- Managed scheduling and staff assignments to optimize resource allocation and service delivery.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Led orthodontic department operations, overseeing appliance fabrication workflows to ensure quality, efficiency, and timely patient delivery
- Coordinated patient intake, scheduling, and treatment planning across orthodontic and front office functions
- Processed patient contracts, including Medicaid, ensuring accurate documentation, compliance, and timely approvals
- Supported accounts receivable functions, including patient billing, payment tracking, and resolution of account discrepancies
- Assisted in developing strategic treatment pricing and payment solutions by analyzing fee structures to improve affordability, increase case acceptance, and maintain profitability
- Assisted with insurance processing and verification to ensure accurate claims and coverage determination
- Assisted with payroll processing and administrative reporting, ensuring accuracy and timely submission
- Maintained and updated patient records in electronic systems to ensure accuracy and organization of clinical and financial information
- Provided in-house equipment troubleshooting and basic IT support to minimize downtime
Education
High School Diploma
Skills
Inventory Management & Supply Control
Purchasing & Vendor Relations
Supply Tracking & Stock Management
Microsoft Excel & Microsoft Word
Technology Proficiency & Systems Support
Administrative Support & Documentation
Team Leadership & Collaboration
Healthcare Operations
Equipment maintenance
HIPAA Compliance
OSHA & Infection Control Certified
Bilingual: English & Spanish
Certification
- Registered Dental Assistant 2012- Present
- CPR Certified
- OSHA & Infection Control Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Orthodontic Department Lead & Administrative Coordinator
River Valley Pediatric Dentistry
11.2012 - 05.2026Read More
Southside High School
High School Diploma
Read More