April Evans
Carencro,LA
Summary
Seeking opportunity to prove efficiency and unsurpassed work ethic within a challenging work force.
Overview
24
24
years of professional experience
Work History
Police Communications Officer
Rayne Police Department
05.2013 - 10.2023
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops
- Received and processed 9-1-1 emergency calls to dispatch emergency services
- Operated law enforcement communication equipment and NCIC database to facilitate information to department
- Tracked call logs and shift data to enter into computer system
- Maintained contact with units on assignment to deliver further assistance and support when needed
- Dispatched police, fire and EMS units to respond to emergent situations with established procedures.
- Enhanced public safety by efficiently dispatching emergency services to incidents.
Convenience Store Clerk
Valero
03.2012 - 04.2013
- Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests
- Restocked shelves continuously with creative displays, keeping products available, visible and eye-catching to customers
- Recognized and respected customer time constraints and preferences by quickly completing transactions for hurried customers while taking time to connect with customers wishing to visit.
Assistant Store Manager
Super 10
07.2011 - 02.2012
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results
- Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
- Coached and developed store associates through formal and informal interactions
- Encouraged professional growth and talent development in associates to increase performance in all areas.
Assistant General Manager
Burger King
05.1999 - 04.2011
- Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures
- Motivated and led team members to work together to achieve targets
- Monitored cash intake to eliminate discrepancies
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output
- Limited utility, equipment, labor and food expenses by implementing cost-control strategies
- Managed store cash intake with high accuracy and prepared daily bank deposits.
Education
Associate of Applied Science: Criminal Justice -
Blue Cliff College - Lafayette
Lafayette, LA03.2009
High School Diploma -
Rayne High School
Rayne, LA05.1998
Skills
- Critical thinker
- Information documentation
- Police department procedures
- Customer service
- Organization
- Computer-based dispatch systems
- MS Office
- People skills
- Reliable and trustworthy
- Friendly, positive attitude
Timeline
Police Communications Officer
Rayne Police Department
05.2013 - 10.2023
Convenience Store Clerk
Valero
03.2012 - 04.2013
Assistant Store Manager
Super 10
07.2011 - 02.2012
Assistant General Manager
Burger King
05.1999 - 04.2011
Associate of Applied Science: Criminal Justice -
Blue Cliff College - Lafayette
High School Diploma -
Rayne High School