April Felton
822 Washington St. Cambridge,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Training in office skills
consisting of correspondence,spreadsheets,office equipment and
dictation. Effective business communication ,and file system management. Experienced in providing exceptional customer service.
Dedicated with experience in maintaining professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Permit Technician
Dorchester County ,Planning & Zoning
02.2021 - Current
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Stayed up-to-date on and licensing requirements to complete accurate and efficient reviews.
- Performed routine data entry or document management.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Updated operational records or licensing information using computer terminals.
- Responded to in-person and telephone requests for information from general public, and other involved parties.
Education
High School Diploma -
Sussex Central High School
Georgetown, DE06.1989
Skills
- Permit Processing
- Status Updates
- Building Permit Applications
- Permit Management
- Correspondence Tracking
- Workflow Processes
- Reading Comprehension
- Strong Telephone Etiquette
- Customer Service Standards
- Permit Issuing
- Public Service
Additional Information
Looking forward to new and different facet's and challenge's in the workplace.
Timeline
Permit Technician
Dorchester County ,Planning & Zoning
02.2021 - Current
High School Diploma -
Sussex Central High School
Similar Profiles
Matthew CheruiyotMatthew Cheruiyot
Urban Planning Intern at Howard County Government Department of Zoning & PlanningUrban Planning Intern at Howard County Government Department of Zoning & Planning
Emily RouxEmily Roux
CODE CLERK at St. Charles Parish Government - Planning & ZoningCODE CLERK at St. Charles Parish Government - Planning & Zoning
Eileen SchwalmEileen Schwalm
Administrative Specialist at DuPage County Building & Zoning DepartmentAdministrative Specialist at DuPage County Building & Zoning Department