Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

April Fortin

Sumter,SC

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management and personnel training. Sets example for work ethic, punctuality and quality. Outgoing and a quick learner in any work setting. Hardworking, reliable, and highly organized with team-oriented mentality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Jack in the Box Team Leader

Jack in the Box
Kettleman City, CA
04.2023 - 09.2023
  • As a Team Leader, I successfully led and managed a team of 4-8 members, with responsibilities including coordinating break schedules, making staffing decisions, and overseeing the secure handling of up to $1500 in cash.
  • My role also entailed maintaining precise financial records, ensuring strict compliance with food safety standards, and digitally documenting critical data such as drive-thru times, food wastage, and monetary counts.
  • In addition to my operational duties, I consistently delivered exceptional customer service by proactively addressing and resolving customer concerns, thereby enhancing overall customer satisfaction.

Jack in the Box Crew Member

Jack in the Box
Kettleman City, CA
03.2021 - 09.2023
  • In my role as a crew member, I was responsible for the complete food service cycle, which included cooking, food preparation, and serving.
  • Furthermore, I maintained the highest standards of cleanliness in various areas during each shift.
  • This involved tasks such as mopping, sweeping, and wiping surfaces that required attention.
  • I was also responsible for the cleanliness of restroom facilities and the break room, as well as the food storage areas.
  • This involved tasks such as cleaning toilets, sinks, taking out trash, mopping, and scrubbing to ensure a hygienic and pleasant environment for all.

Au Pair/Nanny

Redwood City
CA, CA
06.2020 - 02.2021
  • In my capacity as an au pair, I provided dedicated care for two girls aged 6 and 7, following a rigorous vetting process.
  • My responsibilities included maintaining a strict routine schedule to assist with their morning routines, such as waking them for school, preparing breakfast, and ensuring they were ready for their daily activities.
  • I also offered transportation support as necessary and maintained a clean and organized living environment to contribute to their overall development.
  • Assisted with homework assignments and tutoring sessions.
  • Planned educational activities such as crafts, games and outings that promoted physical activity.

McDonalds Crew Member

McDonalds
Coalinga, CA
08.2018 - 09.2019
  • In this role, I took on various responsibilities that involved maintaining facility cleanliness, efficient operations, and providing exceptional customer service.
  • These tasks included lobby maintenance, restroom cleanliness, order management, and cash handling.
  • My notable achievement was quickly adapting to the role and consistently delivering outstanding performance, despite this being my first job experience.

Education

High school diploma -

Coalinga High School
06.2020

Skills

  • Food Service (5 years)
  • Cleaning Experience (5 years)
  • Food Safety (5 years)
  • Food Preparation (4 years)
  • Home Care (2 years)
  • Customer service (5 years)
  • Conflict management (3 years)
  • Communication skills (5 years)
  • Computer skills (5 years)
  • Team Supervision (1 year)
  • Leadership (1 year)
  • Staff Training (2 years)
  • Cash Handling (5 Years)

Certification

Food Safety

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Jack in the Box Team Leader

Jack in the Box
04.2023 - 09.2023

Jack in the Box Crew Member

Jack in the Box
03.2021 - 09.2023

Au Pair/Nanny

Redwood City
06.2020 - 02.2021

McDonalds Crew Member

McDonalds
08.2018 - 09.2019

High school diploma -

Coalinga High School

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April Fortin