Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

APRIL FOUNTAIN

Garfield Hts,OH

Summary

Certified Scrum Master with definitive leadership in facilitation. Expert servant leadership qualities seeking the opportunity to create and facilitate high performing teams to fit the needs of the organization. Proficient with implementing a variety of frameworks within the Agile methodologies, strong critical thinking, and decision-making skills to improve processes and complex product deliveries. Ongoing development training and mentoring to display commitment and dedication as a servant leader. Shielding the team from removing impediments and blockers allows for a creative space for transparency, maximizing productivity, continuous improvements and adding value to the organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Scrum Master

FLEXJET
CLEVELAND, OH
11.2017 - Current
  • Ensure the Team is fully functional and productive, shielding them from external impediments
  • Created high functioning teams to complete app feature projects
  • Hold training and workshops with members of the organization to promote Agile principles
  • Remove barriers and impediments that are preventing the team from completing work
  • Track and monitor metrics for team delivery and project health (Burn-Down Chart, velocity, etc.)
  • Mentor team members to encourage agile thinking, and ensure team works within the framework
  • Facilitate Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective, and refinement for the team
  • Maintain the backlog and Scrum board in partnership with the DevOps team and Product Owner;
  • Update team’s backlog with action items from the Sprint Retrospective
  • Maintain focus on team delivery of a quality increment each sprint
  • Complete End of Sprint Report based on the Demo and Product Owner acceptance.

Scrum Master

BEST CAR BUYS
DENVER, CO
05.2015 - 09.2017
  • Implemented Agile methodologies to assist Scrum teams in cloud migration project
  • Facilitated scrum events and ceremonies including Sprint Planning, Daily Stand Up, Sprint Review, Backlog refinement, and Sprint Retrospective to ensure team is high functioning
  • Collaborated with the team to remove barriers and impediments that prevent the team from work completion
  • Provided support and mentoring to the team to ensure the team worked using Agile principles and processes
  • Attended PI Planning and provided assistance to the team in tracking dependencies for the Agile Release Train
  • Maintained and updated the backlog and Scrum boards working closely with the Product Owner to ensure work efficiency
  • Tracked team progress through burn up and burn down metrics to ensure team is on target.

Program Account Manager

PNC BANK
BRECKSVILLE, OH
06.2007 - 04.2015
  • Worked with agile hybrid teams completing transition from Waterfall to Agile
  • Facilitated scrum events and ceremonies including Sprint Planning, Daily Stand Up, Sprint Demo, product backlog grooming, and retrospective to ensure team is high functioning
  • Worked with the product manager and team managers to remove impediments for the team
  • Collaborated with Business Analyst as a resource for allocation approvals
  • Provided support and mentoring to the team to ensure we are working within the Agile methodologies
  • Facilitated estimation of story points and tracked team velocity to ensure work committed to in the iteration is completed
  • Maintained and updated the backlog and Scrum boards working with the Product Owner and team to ensure work efficiency
  • Tracked team progress metrics and KPI’s with burn-down and burn-up charts with Jira
  • Completed end of sprint report based on demo and owner acceptance criteria.

Project Manager

CNAC
CLEVELAND, OH
05.2008 - 12.2011
  • Provided knowledge and understanding of projects assigned following formal hand-off meetings
  • Worked with Project Engineers to develop complete project strategy
  • Developed project schedule to ensure team is progressing on target
  • Maintained a Project Executive Summary throughout the course of the project
  • Provided support to Client and DevOps team and Project Engineers throughout projects
  • Communicated with Finance team to ensure Cash Flow Forecasts are updated and maintained
  • Work with the Site Manager and Production Scheduler to manage and coordinate all deliveries

Education

B.S - Business

UNIVERSITY OF PHOENIX

Skills

  • Kanban
  • XP
  • Jira
  • PI Planning

Certification

Certified SAFe Scrum Master – Scaled Agile, Inc

Certified ScrumMaster – Scrum Alliance

Timeline

Scrum Master

FLEXJET
11.2017 - Current

Scrum Master

BEST CAR BUYS
05.2015 - 09.2017

Project Manager

CNAC
05.2008 - 12.2011

Program Account Manager

PNC BANK
06.2007 - 04.2015

B.S - Business

UNIVERSITY OF PHOENIX
APRIL FOUNTAIN