April Gainey

• Processed and verified franchisees paperwork for up to 10 locations. This includes: Communicating with franchisee regarding cash shortages, inventory shortages. Providing support with causes of said shortages. Help connect franchisee with correct department/personal with issues that I am unable to resolve.
• Accounts payable for beer/fuel and accounts payable vendors.
• Assisted with the Family Fare Reunions. Duties included: booking revenue, providing catering menu, sitting arrangements.
• Before PDI, processed credit card payments.
• Helped provide store technical support from 2020-2021.
• Provided assistance with fuel invoices.
• Process lease location settlement.
• Keep store list current and add/remove franchisees when needed.

• Oversee/supervise classified department.
• Customer service, solving problems with accounts such as billing issues, complaints, and past due account collections.
• Pagination of classified pages with CS4 InDesign program.
• Ad design.
• Maintain an average department sales goal of 88% or above.
• Processed all ads for classifieds, legal and employment.
• Developed and implemented ideas to increase advertising revenue.

Selected Accomplishments while at Herald Sun:

• Through relationships and communication I was able to steadily able to move up in positions.

• Worked an outsides sales territory, maintaining current clients and adding new clients by developing a positive and working relationship built on trust and reliability.
• Ordered clients ads through accounting program, maintained customers files, contracts.
• Maintained and achieved sales goals.

Promoted to Classified Supervisior

• Worked inside sales territory, maintaining current clients and adding new clients.
• Maintained client files.
• Worked cold call/telemarketing sales.
• Upsold ad packages,
• Achieved sales goals on a regular basis.

Was promoted within in company to Account Executive.

• Processed receivables for seven office locations; created sales tickets, shipping orders and invoices through Made 2 Manage software.
• Collection of past due accounts.
• Monthly reconciliation for all seven locations.
• Assisted in month-end reporting as required by CEO.
• Processed credit card payments using the IcVerify and Pc Transact It software.
• Maintained customer files for all seven locations.
• Miscellaneous data entry through use of Microsoft Excel and Microsoft Access.

Selected Accomplishments:

• Increased efficiency of the receivables department through creations of spreadsheets, tracking documentation and organization.
• Accurate data entry to help eliminate inventory differences.

• Prepared and processed Accounts Receivable for multimillion dollar projects for all active projects using Maxwell Construction software system.
• Entered units of completion and analyzed job cost for each project.
• Reviewed timesheets for accuracy (important to the maintenance of actual job cost).
• Maintained files for all ongoing and completed jobs.
• Assisted in the preparation of bid proposals including minority solicitation.
• Created spreadsheets to aid in the efficiency in Microsoft Excel and Lotus 123.
• Reviewed pay applications for state affiliated work and corrected any discrepancies.
• Prepared AIA forms.
• Typed correspondence and documents using Microsoft Word.

Selected Accomplishments:

• Promoted to this position from clerk by demonstrating a solid work ethic and the ability to learn quickly.