Summary
Overview
Work History
Skills
Certification
Timeline
Generic

April Gecha

Dewey,United States

Summary

Seasoned Operations Manager and talented leader with multiple years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Operations Manager

Frontier Group Inc.
2018.01 - Current
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Investigated and resolved departmental non-conformances. Worked closely with operators to research and correct problems.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Trained new employees on proper protocols and customer service standards.
  • Quality Audits (Nadcap and Individual Prime Audits)
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Worked with top level customers to understand quality demands and quickly correct any issues.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Oversee calibration systems and in house laboratory.
  • Through understanding of military and aerospace specifications.

Office Manager

Frontier Techni-kote Industries
1998.06 - 2018.01
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Compared vendor prices and negotiated for optimal savings.

Skills

  • Business Leadership
  • Customer Service
  • Team Leadership
  • Policy Development and Enforcement
  • Performance Monitoring and Evaluation
  • Quality System Management (Nadcap)
  • Inventory Management
  • Finance and Accounting Oversight
  • Staff Management
  • Staff Training

Certification

NDT 16 hours of formal training

Nadcap Audit Prep

Nadcap Quality Systems

Women in Leadership

LEAN Training

Timeline

Operations Manager

Frontier Group Inc.
2018.01 - Current

Office Manager

Frontier Techni-kote Industries
1998.06 - 2018.01

NDT 16 hours of formal training

Nadcap Audit Prep

Nadcap Quality Systems

Women in Leadership

LEAN Training

April Gecha