Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
REHAB COORDINATOR, RESTORATIVE NURSING AIDE
THERAPY MANAGEMENT CORPORATION
03.2018 - Current
Developed ability to work in a fast-paced atmosphere
Maintained excellent client relations and developed client rapport
Diplomatically resolved clients’ complaints on an as needed basis
Maintained all record-keeping procedures
Great organizational skills
Submitted for insurance verifications
Composed and answered emails
Attended and conducted daily internal meetings.
Facilitated patient mobility by assisting with transfers, ambulation, and positioning.
Maintained a clean and safe environment for patients, reducing the risk of infections.
Contributed to a positive work environment by fostering strong relationships with colleagues and maintaining open lines of communication among team members.
Delivered high-quality personal care services such as bathing, grooming, toileting assistance, helping maintain patient dignity while promoting independence whenever possible.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Served as liaison between therapy staff and nursing team members, enabling seamless coordination of patient services across disciplines.
Monitored patient progress and reported changes to supervising therapists, maintaining effective communication among team members.
Facilitated group activities designed to enhance socialization skills among rehabilitating individuals, contributing to overall well-being improvements.
Assisted patients with range-of-motion exercises, promoting flexibility and preventing muscle atrophy.
Demonstrated a strong commitment to quality care by consistently meeting or exceeding established performance standards for restorative aides.
Supported physical therapy sessions for improved mobility and strength in patients.
STORE MANAGER
SUBWAY SANDWICHES AND SALADS
09.2017 - 02.2018
Monitored food preparation methods, portion sizes, and presentation of food
Assign specific duties and made sure they were executed
Managed staff, and prepared work schedules
Placed orders for inventory and monitored the inventory
Strived for excellent customer service and made customers feel welcomed.
DIRECT SERVICE WORKER
COMPASSIONATE HEALTHCARE
07.2014 - 09.2017
Assist the consumer with daily task of living
Prepared meals in specification to the consumer’s dietary needs
Kept and maintained a healthy and clean living environment for the consumer
Keep documentation on the daily activities for the consumer
Accompany consumers to medical appointments.
Front desk clerk
holiday inn express and suites
06.2012 - 11.2013
Check guests in and out in a timely and courteous manner
Ensure reservations are taken correctly and courteously
Available at all times to deal with guest complaints and problems
Notify Management immediately of any guest, employee, or cash concerns without delay
Supervise property staff as needed
Ensure compliance of safety and security standards
Leave all desk and office areas in a clean and neat manner.
office manager
zachary storage solutions
03.2007 - 07.2011
Manage staff, preparing paperwork, schedules, and assigning specific duties
Review financial statements and, sales and activity reports, and other performance data
Maintained daily operations including security, maintenance and customer service and billing.
RECEPTIONIST
DR. WENDELL GRIMES DDS
01.2005 - 12.2006
Answer telephones and direct calls to appropriate staff
Schedule and confirm patient diagnostic appointments, surgeries or medical consultations
Greet visitors, ascertain purpose of visit and direct them to appropriate staff
Operate office equipment, such as voicemail messaging systems.
FRONT DESK CLERK
WESTERN INN
02.2005 - 11.2005
Greet, register and assign rooms to guests of motel
Contact housekeeping or maintenance staff when guests report problems
Make and confirm reservations
Store manager
subway sandwiches and salads
02.1997 - 11.2002
Monitored food preparation methods, portion sizes, and presentation of food
Assign specific duties and made sure they were executed
Managed staff, and prepared work schedules
Placed orders for inventory and monitored the inventory
Strived for excellent customer service and made customers feel welcomed.
Education
General equivalency diploma -
camelot teen parenting center
05.1996
Skills
Microsoft Office proficiency
Excel Spreadsheets
Filing/Editing
Copy Machine
Internet literate
Meticulous attention to detail
Expert in processing all types of payment methods such as credit cards, checks, and cash
Ability to stand and walk for the period of the shift
Basic mathematics and calculation skills to process payments
Exceptional customer service skills
Good communication and firm English skills
Good manners in professional telephone conversation