April George
Zachary,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
REHAB COORDINATOR, RESTORATIVE NURSING AIDE
THERAPY MANAGEMENT CORPORATION
Baton Rouge
03.2018 - Current
- Developed ability to work in a fast-paced atmosphere
- Maintained excellent client relations and developed client rapport
- Diplomatically resolved clients’ complaints on an as needed basis
- Maintained all record-keeping procedures
- Great organizational skills
- Submitted for insurance verifications
- Composed and answered emails
- Attended and conducted daily internal meetings.
- Facilitated patient mobility by assisting with transfers, ambulation, and positioning.
- Maintained a clean and safe environment for patients, reducing the risk of infections.
- Contributed to a positive work environment by fostering strong relationships with colleagues and maintaining open lines of communication among team members.
- Delivered high-quality personal care services such as bathing, grooming, toileting assistance, helping maintain patient dignity while promoting independence whenever possible.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Served as liaison between therapy staff and nursing team members, enabling seamless coordination of patient services across disciplines.
- Monitored patient progress and reported changes to supervising therapists, maintaining effective communication among team members.
- Facilitated group activities designed to enhance socialization skills among rehabilitating individuals, contributing to overall well-being improvements.
- Assisted patients with range-of-motion exercises, promoting flexibility and preventing muscle atrophy.
- Demonstrated a strong commitment to quality care by consistently meeting or exceeding established performance standards for restorative aides.
- Supported physical therapy sessions for improved mobility and strength in patients.
STORE MANAGER
SUBWAY SANDWICHES AND SALADS
09.2017 - 02.2018
- Monitored food preparation methods, portion sizes, and presentation of food
- Assign specific duties and made sure they were executed
- Managed staff, and prepared work schedules
- Placed orders for inventory and monitored the inventory
- Strived for excellent customer service and made customers feel welcomed.
DIRECT SERVICE WORKER
COMPASSIONATE HEALTHCARE
07.2014 - 09.2017
- Assist the consumer with daily task of living
- Prepared meals in specification to the consumer’s dietary needs
- Kept and maintained a healthy and clean living environment for the consumer
- Keep documentation on the daily activities for the consumer
- Accompany consumers to medical appointments.
Front desk clerk
holiday inn express and suites
06.2012 - 11.2013
- Check guests in and out in a timely and courteous manner
- Ensure reservations are taken correctly and courteously
- Available at all times to deal with guest complaints and problems
- Notify Management immediately of any guest, employee, or cash concerns without delay
- Supervise property staff as needed
- Ensure compliance of safety and security standards
- Leave all desk and office areas in a clean and neat manner.
office manager
zachary storage solutions
03.2007 - 07.2011
- Manage staff, preparing paperwork, schedules, and assigning specific duties
- Review financial statements and, sales and activity reports, and other performance data
- Maintained daily operations including security, maintenance and customer service and billing.
RECEPTIONIST
DR. WENDELL GRIMES DDS
01.2005 - 12.2006
- Answer telephones and direct calls to appropriate staff
- Schedule and confirm patient diagnostic appointments, surgeries or medical consultations
- Greet visitors, ascertain purpose of visit and direct them to appropriate staff
- Operate office equipment, such as voicemail messaging systems.
FRONT DESK CLERK
WESTERN INN
02.2005 - 11.2005
- Greet, register and assign rooms to guests of motel
- Contact housekeeping or maintenance staff when guests report problems
- Make and confirm reservations
Store manager
subway sandwiches and salads
02.1997 - 11.2002
- Monitored food preparation methods, portion sizes, and presentation of food
- Assign specific duties and made sure they were executed
- Managed staff, and prepared work schedules
- Placed orders for inventory and monitored the inventory
- Strived for excellent customer service and made customers feel welcomed.
Education
General equivalency diploma -
camelot teen parenting center
05.1996
Skills
- Microsoft Office proficiency
- Excel Spreadsheets
- Filing/Editing
- Copy Machine
- Internet literate
- Meticulous attention to detail
- Expert in processing all types of payment methods such as credit cards, checks, and cash
- Ability to stand and walk for the period of the shift
- Basic mathematics and calculation skills to process payments
- Exceptional customer service skills
- Good communication and firm English skills
- Good manners in professional telephone conversation
- Aptitude for multitasking
- Office procedures
- Patient demographics
- Patient charting
- Patient Care
- Vital signs monitoring
- Compassionate Care
- Patient Transfers
- Bedside manner
- Adaptable nature
- Reliable team player
- Direct Patient Care
- HIPAA Compliance
- Patient-focused care
References
Ms. Tywanda Burns, Occupational Therapist, (225) 921-9780
Miss April Porterie, Customer Service, (225) 806-9578
Timeline
REHAB COORDINATOR, RESTORATIVE NURSING AIDE
THERAPY MANAGEMENT CORPORATION
03.2018 - Current
STORE MANAGER
SUBWAY SANDWICHES AND SALADS
09.2017 - 02.2018
DIRECT SERVICE WORKER
COMPASSIONATE HEALTHCARE
07.2014 - 09.2017
Front desk clerk
holiday inn express and suites
06.2012 - 11.2013
office manager
zachary storage solutions
03.2007 - 07.2011
FRONT DESK CLERK
WESTERN INN
02.2005 - 11.2005
RECEPTIONIST
DR. WENDELL GRIMES DDS
01.2005 - 12.2006
Store manager
subway sandwiches and salads
02.1997 - 11.2002
General equivalency diploma -
camelot teen parenting center