April Gholston
Las Vegas,NV
Summary
Motivated and results-driven Management Trainee of Quality with extensive hands-on experience in quality assurance, process improvement, and equipment transition seeking to leverage leadership skills and technical expertise in the Assistant Manager of Quality position. Dedicated to ensuring top-tier compliance with safety standards while optimizing operations to support business objectives.
Overview
3
3
years of professional experience
Work History
Management Trainee of Quality
CSL Plasma
09.2024 - Current
- Assisted in overseeing quality control procedures, ensuring compliance with company standards and regulatory requirements across all plasma collection processes.
- Collaborated closely with cross-functional teams to successfully implement the transition from PCS2 machines to the Rika device, ensuring minimal disruption to daily operations and proper training for all staff. Transitioned to Nom I on short notice with no complications and zero deviations opened.
- Participated and assisted in the preparation of an Internal Audit with center completing the audit with zero systemic findings.
- Monitored and evaluated data collected during the transition phase, identifying key areas of improvement and providing actionable feedback to enhance system functionality and performance.
- Conducted regular audits of equipment calibration and performance to ensure ongoing compliance with both internal standards and external regulatory guidelines.
- Supported continuous quality improvement projects through data analysis, root cause investigations, and corrective action implementation.
- Reported on key quality metrics and performance indicators to senior management, contributing to decision-making processes that improved operational efficiency.
- Center has maintained a KRI score of below 4.5 during the 6 months I was in the center.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Enhanced team performance by implementing effective communication strategies within the group.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved management skills by participating in rigorous training programs and workshops.
Quality Training Specialist
CSL Plasma
10.2022 - 09.2024
- Supported the Assistant Manager of Quality
- Ensured compliance with employee training needs
- Managed training activities, policies, and processes
- Monitored plasma center processes
- Ensured compliance with regulatory and company directives
Reception Group Lead
CSL Plasma
10.2021 - 10.2022
- Assisted donors with the screening process and answer questions
- Performed screening of vitals to determine donor suitability
- Trained reception staff how to perform their jobs and provided technical guidance
- Ensured that donor data is recorded accurately in the electronic system
- Provided input on staff scheduling and helped resolve issues
- Ensured compliance with Standard Operating Procedures (SOPs) and Health Safety and Environmental (HSE) policies
Education
High School Diploma -
Silk City Adult High School
Paterson, NJ06-2023
No Degree - Pharmaceutical Medicine
Bergen Community College
Paramus, NJ05-2018
Skills
- Quality Control & Assurance
- Regulatory Compliance (FDA, cGMP)
- Process Improvement & Optimization
- Staff Training & Development
- Root Cause Analysis & Problem Solving
- Data Analysis & Reporting
- Cross-Functional Collaboration
- Leadership & Team Management
- Resource utilization
- Process improvements
- Staff development
- Decision-making
- Excellent communication
Timeline
Management Trainee of Quality
CSL Plasma
09.2024 - Current
Quality Training Specialist
CSL Plasma
10.2022 - 09.2024
Reception Group Lead
CSL Plasma
10.2021 - 10.2022
High School Diploma -
Silk City Adult High School
No Degree - Pharmaceutical Medicine
Bergen Community College
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