April Gibson
San Antonio,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Medical Appointment Clerk
Sterling Medical
05.2022 - 05.2023
- Contributed to a positive clinic atmosphere by providing exceptional customer service to both patients and colleagues.
- Facilitated smooth check-in processes by verifying insurance information and collecting co-payments from patients upon arrival.
- Improved patient satisfaction by efficiently scheduling and confirming medical appointments.
- Collaborated with medical staff to address any schedule conflicts or changes, ensuring minimal disruption to patient care.
- Supported office operations by ordering supplies, managing inventory, and performing routine clerical tasks such as filing and data entry.
Teacher's Assistant
Camden Hill Montessori
03.2020 - 03.2021
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Maintained safety and security by overseeing students in recess environments.
Medical Receptionist
Fetner Urology
06.2019 - 03.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
Education
Bachelor of Arts -
North Central Texas Community Collage
05.2026
John H. Guyer Highschool
Denton, Texas05.2019
Skills
- Self-motivated, hard worker, extremely professional
- Exceptional written, verbal, and communication skills
- Excellent time management skills, and outstanding ability to multitask
- Can adapt to new environments well, capable of learning new tasks quickly
- Works exceptionally well with others, works well under pressure
- Able to follow and preform leadership tasks
- Always flexible, available 24/7
- I am great working as a team and won't leave anyone behind
- Appointment management
- Strong Organization
- Follow-up skills
- Data entry proficiency
- Schedule Management
- Critical Thinking
Accomplishments
- Employee of the month at Classic Cleaners
- A/B Honor roll at John H Guyer Highschool
- Part of National honor society for NCTC
Timeline
Medical Appointment Clerk
Sterling Medical
05.2022 - 05.2023
Teacher's Assistant
Camden Hill Montessori
03.2020 - 03.2021
Medical Receptionist
Fetner Urology
06.2019 - 03.2020
Bachelor of Arts -
North Central Texas Community Collage
John H. Guyer Highschool
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