Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Grant

North Charleston,SC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Office Administrative Assistant

Ferguson Bath, Kitchen & Lighting Gallery
02.2021 - Current
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Screened visitors and issued badges to maintain safety and security
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending

Customer Service Representative

Boeing
11.2014 - 03.2020

Serve up to 1000 employees each day, helping with inventory needs. Operating pos systems daily, engaging in the needs of customer as far as service. Programming systems, preparing food, unloading trucks, delivery packages across sites, stocking, and opening and closing store.

  • Responded proactively and positively to rapid change
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals

Bridal Sales Consultant

Dillards Department Store
04.2011 - 09.2015
  • Sold and fitted [Product] for brides-to-be.
  • Met with potentials clients and gave quotes on services and general wedding costs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Assisted with wedding set up and decoration.
  • Prioritized helping customers over completing other routine tasks in store
  • Recommended complementary purchases to customers, increasing revenue

Beauty Consultant Sales Representative

Dillards Department Store
04.2011 - 09.2015

assist clients with skin care needs. schedule skin care routines. consults with clients about different makeup looks, makeover large bridal parties. teach tutorials on basic makeup application installing. worked with different ethnicities on importance of taking care skin properly.

  • Used in-store system to locate inventory and place special orders for customers
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Listened to customer needs and desires to identify and recommend optimal products
  • Arranged merchandise to present visually appealing displays and attract clientele

Education

Associate of Science - Business Communications

Trident Technical College
Charleston, SC
07.2011

High School Diploma -

Burke High School
Charleston, SC
08.2006

Skills

  • Administrative Procedures
  • Microsoft Office
  • Customer Inquiries
  • Multitasking and Time Management
  • Information Updates
  • Customer Relations and Communications
  • Copying and Scanning
  • Word Processing
  • Customer Satisfaction
  • Document Scanning

Timeline

Office Administrative Assistant

Ferguson Bath, Kitchen & Lighting Gallery
02.2021 - Current

Customer Service Representative

Boeing
11.2014 - 03.2020

Bridal Sales Consultant

Dillards Department Store
04.2011 - 09.2015

Beauty Consultant Sales Representative

Dillards Department Store
04.2011 - 09.2015

Associate of Science - Business Communications

Trident Technical College

High School Diploma -

Burke High School
April Grant