April Grant
Newport News,VA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Pariser Dermatology Specialists
10.2022 - 11.2023
- Administrative duties, cosmetic sales, opening and closing.
Care Team Assistant Manager
Peninsula Therapy Center, PLC
12.2019 - 11.2021
- Over see front office, process referrals for new clients, over see scheduling for clients and clinicians.
Care Team Associate
Peninsula Therapy Center, PLC
06.2019 - 01.2021
- Process clients in for their sessions, collect payments, schedule appointments, complete scans, take phone calls, filing, and make charts.
Medical Administrative Assistant/Medical Biller
Sinclair B McCracken Family Practice
02.2016 - 06.2018
- Responsibilities are answering phones, scheduling appointments, assisting patients with medication refills, and verifying insurance
- I also keyed charges into the computer, and assist with billing to an outside billing company
- I have completed my CPB billing course.
Education
Undergrad in Psychology -
SNHU
05.2024
Completion of course in Medical Billing -
AAPC
Newport News, VA11.2016
certification in Administrative Medical Assistant -
Everest
Newport News, VA01.2015
Skills
- Medical Billing (1 year)
- Front office work (3 years)
- Medical Insurance
- Medical Scheduling
- Medical Office Experience
- EMR Systems
- Medical Records
- CPT Coding
- Medical Coding
- Sales
- Customer service
- Insurance Verification
- Epic
- Computer skills
- Time management
- Communication skills
- Care plans
- Front desk
- Organizational skills
- Multi-line phone systems
- Patient Care
- Data Entry
- HIPAA
- Medical records
- EMR systems
- Medical office management
- Customer relationship management
- Cash register
- Supervising experience
- IOS
- Mac OS
- Cash handling
- Microsoft Office
- Typing
- Medical terminology
- Medicare
- Call center
- Insurance verification
- Outbound calling
- Leadership
- Microsoft Excel
- Dental assisting
- Relationship management
- Office management
- Microsoft Outlook
- Microsoft Word
- Phone etiquette
- Administrative experience
- Retail sales
- Experience with children
- Office experience
- English
- Dental office experience
- Medical office experience
- Management
- POS
- Guest services
- Medical scheduling
- Medical administrative support
- Medical receptionist
- Intake
- Medical coding
- Ophthalmology
- Customer support
- Data entry
- Windows
- Medical billing
- Marketing
Timeline
Administrative Assistant
Pariser Dermatology Specialists
10.2022 - 11.2023
Care Team Assistant Manager
Peninsula Therapy Center, PLC
12.2019 - 11.2021
Care Team Associate
Peninsula Therapy Center, PLC
06.2019 - 01.2021
Medical Administrative Assistant/Medical Biller
Sinclair B McCracken Family Practice
02.2016 - 06.2018
Undergrad in Psychology -
SNHU
Completion of course in Medical Billing -
AAPC
certification in Administrative Medical Assistant -
Everest
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