April Green
Jacksonville
Summary
Motivated healthcare professional with experience in patient transport, care coordination, and front-office operations within a hospital setting. Demonstrated ability to support patient flow, manage administrative responsibilities, and deliver high-quality customer service in fast-paced environments. I am currently pursuing a Bachelor of Science in Health Administration with a focused goal of advancing into a Medical Office Manager role.
Overview
25
25
years of professional experience
Work History
Family Care Manager
Stay At Home Mom
Jacksonville, FL
01.2014 - Current
- Directed daily operational activities to ensure efficient scheduling, budgeting, and task coordination.
- Prioritized tasks to ensure timely completion of projects while maintaining high standards of quality.
- Advocated for needs in healthcare, education, and community settings
- Cultivated advanced problem-solving and conflict-resolution abilities through effective communication strategies.
Money Center Clerk/ Customer Service Associate
Wal-Mart
Columbia, SC
01.2010 - 01.2014
- Assisted customers in a high-volume retail environment
- Handled transactions and resolved customer concerns
- Maintained professionalism and efficiency under pressure
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Patient Flow Coordinator (Radiology Department)
Palmetto Health Richland
Columbia, SC
01.2005 - 01.2008
- Oversaw patient check-in and check-out processes, ensuring accuracy and efficiency.
- Coordinated appointment schedules and validated patient details to ensure procedural accuracy.
- Managed high-volume call operations while ensuring exceptional customer service standards.
- Managed interactions and ensured clear communication between patient families and clinical staff.
Weekend Lead for Patient Transport
Palmetto Health Richland
Columbia, SC
01.2003 - 01.2005
- Supervised transport operations and assigned staff based on patient needs
- Ensured availability of critical equipment (wheelchairs, stretchers, oxygen tanks)
- Supported efficient patient movement across departments
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Patient Transporter
Palmetto Health Richland
Columbia, SC
01.2001 - 01.2003
- Maintained patient comfort, dignity, and safety
- Assisted nursing staff with patient mobility needs during transport, enhancing overall patient comfort.
- Transported patients safely between departments, ensuring timely arrivals for scheduled procedures.
Education
Bachelor of Science - Health Administration
University of Phoenix
Phoenix, AZ05-2026
No Degree - Radiology Technology Program
Midland Technical College
Columbia, SC01-2005
Skills
- Patient support services
- Effective team leadership
- Effective problem resolution
- Prioritization and scheduling
- Proficient in managing multiple tasks
- Critical thinking skills
- Organizational skills
- Verbal and written communication
- Medical terminology
- Patient scheduling
- Healthcare systems
- Attention to detail
Timeline
Family Care Manager
Stay At Home Mom
01.2014 - Current
Money Center Clerk/ Customer Service Associate
Wal-Mart
01.2010 - 01.2014
Patient Flow Coordinator (Radiology Department)
Palmetto Health Richland
01.2005 - 01.2008
Weekend Lead for Patient Transport
Palmetto Health Richland
01.2003 - 01.2005
Patient Transporter
Palmetto Health Richland
01.2001 - 01.2003
Bachelor of Science - Health Administration
University of Phoenix
No Degree - Radiology Technology Program
Midland Technical College