April Gregory
Pinnacle,NC
Summary
Highly motivated student seeking a medical office role that allows for growth and career development. 10+ years of customer service, detail-oriented, and skilled at working under pressure. Team player with a willingness to assist co-workers and share the workload.
Overview
8
8
years of professional experience
Work History
Sheriff’s Dispatch
Davidson County Sheriff’s Office
Lexington, NC
11.2022 - Current
- Greets walk-ins and accesses their needs.
- Answers phones and directs callers to the correct department.
- Organizes and manages hot files.
- Maintains records in a state database.
- Prioritizes tasks by importance level.
CNA
Atrium Healthcare
Winston-Salem, NC
09.2019 - 10.2019
- Safeguarded patient privacy with adherence to HIPAA protocols.
- Maintained patient health information by completing thorough patient records and updating the healthcare team on patient status.
- Documented activities and recorded information in EMR system.
- Reported changes in patient conditions to registered nurse or physician.
- Assisted with ADL's and performed routine checks on patient vitals.
ESL Teacher
Jazyková školička Step by Step
Teplice, Czech Republic
09.2016 - 01.2017
- Taught English as a second language.
- Worked with all age groups.
- Developed lesson plans to teach course materials.
- Built relationships with students of diverse cultural backgrounds.
- Designed creative games that facilitated language development.
Education
Medical Office Administration Associate’s Degree -
Surry Community College
Dobson, NC05-2026
Nurse Aide I Certification -
Surry Community College
Dobson, NC08.2019
Trinity CertTESOL in TEFL -
Oxford TEFL
Prague, CZ08.2016
Skills
- Critical Thinking Skills
- Records Management
- Office Administration
- File Organization
- Medical Terminology
- Reception Management
Timeline
Sheriff’s Dispatch
Davidson County Sheriff’s Office
11.2022 - Current
CNA
Atrium Healthcare
09.2019 - 10.2019
ESL Teacher
Jazyková školička Step by Step
09.2016 - 01.2017
Medical Office Administration Associate’s Degree -
Surry Community College
Nurse Aide I Certification -
Surry Community College
Trinity CertTESOL in TEFL -
Oxford TEFL
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