April Gunter Harper

Overland Park,KS

Summary

Dynamic HR Manager with expertise in employee recruitment, training and payroll management. Known for collaborative team efforts. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively in fast-paced environments.

Overview

years of professional experience

Work History

Recruiter / HR Manager

Brookdale Senior Living

Overland Park, KS Shawnee, KS

09.2017 - Current

Supported recruitment processes by sourcing candidates through various job platforms.
Led recruitment efforts, streamlining processes to attract top talent and reduce hiring time.
Conducted initial candidate screenings to assess qualifications and fit for roles.
Collaborated with hiring managers to understand position requirements and team dynamics.
Managed applicant tracking system to maintain accurate candidate records and communications.
Scheduled interviews between candidates and hiring teams efficiently.
Researched industry trends to enhance candidate outreach strategies and engagement techniques.
Provided administrative support for recruitment events, including logistics coordination and materials preparation.
Managed HRIS systems for accurate record-keeping and efficient data retrieval across departments.
Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Motivated employees through special events, incentive programs, and constructive feedback.
Facilitated organizational change through effective communication and collaboration with senior management.

Aisle Online Manger

Hy-Vee

Prairie Village, KS

08.2016 - 09.2017

Analyzed workflow data to identify areas for improvement and optimize resource allocation.
Implemented feedback systems to gather customer insights, driving service improvements.
Established best practices for customer engagement, fostering loyalty and retention.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Owner/Operator

Harper's Helpers

Kansas City, KS

05.2008 - 08.2017

Managed daily operations to ensure efficient workflow and customer satisfaction.
Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
Trained and mentored staff to enhance performance and improve service delivery.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Skills

Administrative skills
Recruiting and sourcing
Payroll administration
Background checks

HR software & processes
Onboarding and orientation
Payroll
Recruitment strategies

Timeline