April Gurule
Albuquerque,NM
Summary
Proven Armed Security Officer with a track record of enhancing safety at Allied Universal Security Services. Skilled in firearms certification and de-escalation techniques, demonstrating exceptional judgment and customer service. Skilled in perimeter security and guest relations, consistently improving site security and client satisfaction.
Overview
5
5
years of professional experience
Work History
Armed Security Officer
Allied Universal Security Services
05.2021 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
Armed Security Officer
Blue Stone Solutions
02.2021 - 05.2021
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
Prestige Beauty Advisor
Ulta Beauty Inc.
10.2019 - 05.2021
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
Education
Dental - Dental Assisting
Carrington College - Albuquerque
Albuquerque, NM08.2011
High School Diploma -
Belen High School
Belen, NM05.2009
Skills
- Public Safety
- Body armor usage
- Report Writing
- De-Escalation Techniques
- Crowd Control
- Perimeter security
- Computer Skills
- Guest Relations
Timeline
Armed Security Officer
Allied Universal Security Services
05.2021 - Current
Armed Security Officer
Blue Stone Solutions
02.2021 - 05.2021
Prestige Beauty Advisor
Ulta Beauty Inc.
10.2019 - 05.2021
Dental - Dental Assisting
Carrington College - Albuquerque
High School Diploma -
Belen High School