Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Hall

Scottsburg,IN

Summary

Multi-tasking Manager well-known for creating positive workplace culture and high-performing team. Known for bring knowledgeable in cleaning and following policy and procedures. Proficient Manager delivering encouragement and feedback to help employees be successful. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

OTHER JOBS

OTHER

I had couple of other jobs during years not listed these are just ones pertaining to cleaning and leadership for job status now. I worked at a clothing and general store also work at daycare as toddler teacher and work at convenience store as night clerk.

Environmental Services Manager

Scott Memorial
12.2014 - Current
  • Supervised and directed daily work of team 10 team members
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Delegated assignments and verified work quality and completion according to facility and regulatory standards.
  • Led training in all cleaning practices.
  • I make sure all floor care is done and done right way for maintaining floors. I do all ordering of supplies and linens. I attend and participate in leadership meetings and maintain records needed.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Assistant to Assistant Executive Housekeeper

Hampton Inn Suites
08.2011 - 12.2014
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with others to get hotel rooms ready for next guest wether it was cleaning stairwell or sweeping and mopping halls or vacuuming
  • Cleaned entire room and bathroom on assigned floor and got them ready for next guest to arrived and did laundry
  • Assign areas and then do room checks after employee had finish to make sure ready for next guest
  • Followed detailed directions from management to complete daily paperwork and put rooms ready in computer
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Kept building entryway glass clean and polished for professional presentation
  • Changed bed linens and collected soiled linens for cleaning
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings
  • Completed special housekeeping actions such as turning mattresses on set schedule

Custodian

Hibriten High School
03.2003 - 07.2010
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in school by vacuuming, cleaning windows, and dusting and sweeping and mopping daily
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Moved furniture for cleaning and set up for special events.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift

Shift Lead Environmental Services

Caldwell Memorial Hospital
09.1999 - 09.2002
  • Trained new employees and delegated daily tasks and responsibilities. I would train new people on cleaning and floor care
  • Maintained safe working environment by observing safety procedures, policies and regulations and clean and maintain areas within facility doing dailies and discharges and all other aspects of cleaning.
  • Managed shift operations supplied resources and monitored team performance to keep business profitable and running smoothly. especially on assigned weekend.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained and mentored new employees to maximize team performance
  • Responded to and resolved questions and concerns

Housekeeper at Assistant Living Facility.

Camelot Manor
06.1996 - 09.1999
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments for residents
  • Cleaned and stocked rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed soiled sheets, washcloths and towels
  • Cleaning activities such as sweeping, mopping, dusting and polishing

Store Closer

Wendy's Restaurant
05.1988 - 02.1991
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Restocked condiment dispensers, napkins, silverware and cleaned drink machines got everything ready for next day
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing and cleaning all surfaces at end of shift ex.grill and all sandwich making areas
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards by cleaning all tables and chairs and bathrooms and windows and door entrance way
  • Cleaned and organized kitchen, dining and service areas at end of night by wiping down all surfaces and sweeping and mopping and cleaning all equipment .

Education

High School Diploma -

West Caldwell High School
Lenoir, NC
06.1990

Skills

  • Shift Scheduling
  • Documentation and Reporting
  • Scheduling and Coordinating floor care for stripping and waxing able to operate most floor equipment
  • Delegating Work Assignments
  • Troubleshooting problems and finding solutions
  • Staff Training have T-CHEST certification from AHE to train environmental services techs
  • Budget Management
  • Staff Management: attended managerial classes in past

Timeline

Environmental Services Manager

Scott Memorial
12.2014 - Current

Assistant to Assistant Executive Housekeeper

Hampton Inn Suites
08.2011 - 12.2014

Custodian

Hibriten High School
03.2003 - 07.2010

Shift Lead Environmental Services

Caldwell Memorial Hospital
09.1999 - 09.2002

Housekeeper at Assistant Living Facility.

Camelot Manor
06.1996 - 09.1999

Store Closer

Wendy's Restaurant
05.1988 - 02.1991

OTHER JOBS

OTHER

High School Diploma -

West Caldwell High School
April Hall