April Hampton
San Bernardino,CA
Summary
Experienced professional in the child welfare system seeking a position to apply skills and knowledge. Collaborates with families to navigate and advocate for tailored services addressing their specific needs.
Overview
18
18
years of professional experience
Work History
Child Welfare Services Manager
San Bernardino County Children and Family Services
01.2024 - Current
- Manages all child services programs for the region; monitors and evaluates program effectiveness and compliance with regulations and mandates; recommends and implements policy and procedure changes.
- Ensure timely service delivery to clients by closely monitoring caseloads and investigations, adjusting priorities as needed.
- Monitor spending within budgetary constraints while ensuring the availability of necessary resources for effective service delivery across all programs overseen.
- Promote a positive work environment through recognition of staff accomplishments, team-building activities, and open communication channels.
- Participate in ongoing professional development opportunities to stay current on best practices and new developments in the field of child welfare.
- Provide ongoing training to supervisory staff and line staff to develop and refine essential social work skills. Training focused on areas such as client assessment, engagement, case planning, cultural competence, and crisis intervention to enhance service quality and achieve positive outcomes.
- Selects, trains, and supervises first line supervisors; evaluate and discuss work performance; provides input on promotions, reassignments, and disciplinary actions.
Supervising Social Service Practitioner
San Bernardino County Children and Family Services
08.2019 - 01.2024
- Provided supervision to Social Service Practitioners that investigate child abuse and neglect, provide timely permanency and well-being to children and families.
- Trained and mentored newly hired staff.
- Conducted weekly case conferences and consultations with line staff.
- Reviewed and evaluate case records for accuracy.
- Worked collaboratively with community partners to ensure appropriate services are in place
- Responsible for participating and leading several workgroups to develop and enhance policies and procedures.
- Served as Interim Child Welfare Manager from 10/2022 - 07/2023.
Social Services Administrator
Georgia Division of Family and Children Services
08.2017 - 06.2019
- Directed and supported supervisory staff in delivering social services, ensuring compliance with established protocols and quality assurance standards.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Built and encouraged a cooperative team-oriented environment within unit(s) and with other agencies and providers.
- Created and maintained positive working relationships within the community and on the county DCFS Board.
- Planned, administered and maintained operation of social services programs.
- Reviewed new and current programs to determine their efficiency, effectiveness and compliance with state, local and federal regulations.
- Monitored the assignment and execution of tasks to maintain fidelity, consistency, and high-quality outcomes in service delivery.
- Consulted with and provided guidance to supervisors and case managers on assessing safety and risk to ensure timely reunification and/or other appropriate permanency options.
- Established goals and objectives that were consistent with the mission of the of the Department.
- Provided ongoing training to supervisory staff and case managers to support their professional development and enhance their skills.
- Focused on equipping the team with the tools and knowledge necessary for effective service delivery and adherence to best practice.
Social Service Supervisor
Georgia Division of Family and Children Services
06.2016 - 08.2017
- Provided supervision to social service practitioners that investigate child abuse and neglect
- Trained and mentor newly hired staff
- Provide program specific training for social service practitioners and supervising social service practitioner staff
- Conducted weekly case conferences and consultations to determine the level of intervention needed by the Department to promote safety, risk permanency and well being to children and families.
- Reviewed and evaluate case records for accuracy
- Evaluated staff performance monthly
- Worked collaboratively with community partners to ensure appropriate services are in place
Social Service Specialist 3
Georgia Division of Family and Children Services
07.2015 - 05.2016
- Provided ongoing case management for all adoption cases for the region.
- Responsible for supporting both the birth and adoptive families during the adoption process.
- Assisted with home studies, parent background checks, parent counseling and the post-placement process.
- Collaborated with law enforcement, court staff, hospital staff, other county agencies, stakeholders and other outside agencies.
- Testified at court hearings for reunification and termination of parental rights hearings.
- Worker closely with adoption attorneys to ensure timely adoption finalizations.
Social Services Practitioner
San Bernardino County Children and Family Services
03.2011 - 06.2015
- Assessed the level of risk to children and families by conducting face to face interviews
- Prepared transitional independent living plans, case plans, court reports and other assessments to assist families with meeting their goals
- Collaborated with law enforcement, court staff, hospital staff, other county agencies, stakeholders and other outside agencies.
- Trained, mentored and coached social workers to ensure ongoing professional development promote self-reflection, critical thinking skills, decision making skills, accountability and promote cultural sensitivity while reinforcing positive team building and collaboration
- Ensured compliance with legal mandates, policies and procedures
- Facilitated weekly/monthly meetings to disseminate information regarding departmental policies, procedures and case conferencing
- Ensured state mandated monthly face-to-face contacts, documentation, review services plans and court reports for accuracy
- Provided case management for youth ages 18-21 who voluntarily remained in care
- Provided case management for reunification and family maintenance cases
- Attended transitional conferences to assist young adults with developing a plan for emancipation
- Prepared transitional independent living plans, case plans, court reports and other self-assessment tools
- Provided feedback to the committee and regional offices regarding any changes in policy and procedures, challenges and recommendations regarding court related issues surrounding extended foster care
Foster Care and Adoption Social Worker
Children's Way Foster Family Agency
08.2008 - 03.2011
Intern
Clark County Public Defender's Juvenile Division
08.2006 - 05.2007
- Referred clients for services that met their individual and family needs
- Assisted families with advocating for services
- Conducted weekly contact with assigned foster children
- Developed quarterly reports
- Supervised family visitations
- Coordinated treatment staff meetings with treatment team, i.e., county social worker, foster parent, school official, placement worker, parent, and any other pertinent involved party
- Completed home studies for adoptions
- Assisted social work staff with assessing and observing youth in the community to assist with making recommendations to juvenile court regarding appropriateness for the youth to reside in the least restrictive setting
- Assisted Social Work staff with case management tasks
- Worked with foster children and families on a weekly basis to ensure safety
Education
Master of Social Worker - Social Work
University of Las Vegas Nevada
Las Vegas, Nevada05.2008
Bachelor of Arts - Psychology
California State University of Dominguez Hills
Carson, California05.2005
Skills
- Rapport building
- Staff management
- Great customer service skills
- Organizational skills
- Team oriented
- Task Oriented
Internship
Clark County Public Defender's Juvenile Division
Assisted with assessing and observing youth in the community to provide recommendations to juvenile court regarding appropriateness for the youth to reside in a restrictive setting.
Specialized Alternatives for Youth Child Placing Agency
Conducted weekly face-to-face contact with foster children and foster parents to ensure safety and well being. Developed quarterly reports, supervised family visitations and coordinated treatment staff meetings with the treatment team.
Timeline
Child Welfare Services Manager
San Bernardino County Children and Family Services
01.2024 - Current
Supervising Social Service Practitioner
San Bernardino County Children and Family Services
08.2019 - 01.2024
Social Services Administrator
Georgia Division of Family and Children Services
08.2017 - 06.2019
Social Service Supervisor
Georgia Division of Family and Children Services
06.2016 - 08.2017
Social Service Specialist 3
Georgia Division of Family and Children Services
07.2015 - 05.2016
Social Services Practitioner
San Bernardino County Children and Family Services
03.2011 - 06.2015
Foster Care and Adoption Social Worker
Children's Way Foster Family Agency
08.2008 - 03.2011
Intern
Clark County Public Defender's Juvenile Division
08.2006 - 05.2007
Bachelor of Arts - Psychology
California State University of Dominguez Hills
Master of Social Worker - Social Work
University of Las Vegas Nevada
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