April Harding
Reno,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Patient-focused Job Title offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Support Staff/Security
Volunteers of America
07.2018 - 06.2023
- Working and assisting the homeless with shelter
- Serving meals
- Deescalating aggressive situations
- Responding to medical problems.
Security Officer
Grand Sierra Resort and Casino
09.2021 - 02.2023
- Security guard for lex night club.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Care Staff
Arbors Memory Care Community
08.2015 - 06.2018
- Caring for and supporting multiple residents with their daily personal care and activities such as bathing, personal hygiene, dressing, feeding, walking, transporting, and making their day routine as easy as possible.
Caregiver
SIERRA HOME HEALTH CARE
06.2010 - 05.2015
- Personal caregiver for homebound clients such as dressing, bathing, housecleaning, cooking, making doctors appointments, shopping, and assisting them in their everyday needs.
Waitress/Cocktail Server
Harrah's Casino
02.2007 - 04.2010
- Served food and drinks to customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Cocktail Server
Fitzgerald Hotel and Casino
08.2003 - 11.2006
- Served Cocktails to customers on the gaming floor.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
Behavioral Health Technician
St Mary's Hospital And Medical Center
06.2023 - Current
- Conducted client rounds to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Searched resident belongings prior to and during stays.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Charted on each patient daily.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
Education
High school diploma -
Reed High school
Sparks, NV06.1995
Skills
- Dementia Care
- Caregiving
- Home Care
- Memory Care
- Alzheimer's Care
- Food Preparation
- Laundry
- Developmental Disabilities Experience
- Senior Care
- Hospice Care
- Personal Assistant Experience
- Cleaning Experience
- Meal Preparation
- Dietary department experience
- Patient Care
- Activity Monitoring
- Client Transportation
- Patient Observation
- Menu Planning
- Log Updating
- Conflict De-Escalation
- Infection Control Understanding
- Rounds Management
- Incident Reporting
- Suicide prevention
- Continuous learning
- Mental health support
- De-escalation strategies
- Trauma-informed care
- Empathy and compassion
- Active Listening
- Behavior Observation
- Heartsaver CPR AED (CPR AED)
- Vitals Monitoring
- Activities of Daily Living ADL Assistance
- Intake Assessment
- Heartsaver First Aid
- Behavioral Health
- Heartsaver First Aid (First Aid)
- Heartsaver CPR AED
- Behavior modification techniques
- Excellent Customer Service Skills
Certification
- CPR Certification
- First Aid Certification
Additional Information
BLS Certification
FIRST AID Certification
CPR Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Behavioral Health Technician
St Mary's Hospital And Medical Center
06.2023 - Current
Security Officer
Grand Sierra Resort and Casino
09.2021 - 02.2023
Support Staff/Security
Volunteers of America
07.2018 - 06.2023
Care Staff
Arbors Memory Care Community
08.2015 - 06.2018
Caregiver
SIERRA HOME HEALTH CARE
06.2010 - 05.2015
Waitress/Cocktail Server
Harrah's Casino
02.2007 - 04.2010
Cocktail Server
Fitzgerald Hotel and Casino
08.2003 - 11.2006
High school diploma -
Reed High school