April Harmon
Leesville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Server
Hwy 378 Bar & Grill
01.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Administrative Assistant
Turbeville Insurance Agency
10.2022 - 12.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Classpector
Michelin North America
08.2021 - 10.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Trim Post Operator
HTI Employment Solutions
08.2018 - 08.2021
- Removed excess materials during and after runs and collected for reuse or put into removal bins.
- Checked completed work to identify flaws and sort items by grade.
- Kept equipment clean, repaired and lubricated to maximize performance.
Data Entry/Coder
Lowcountry Billing
10.2017 - 04.2018
- Enter and audit the coding and charge entry process of all ambulance services
- Responsible for entering all patient charges
- Works with patients with any insurance or billing issues
- Resubmit insurance and create new claims to be filed
- Point of contact for other in regards to insurance issues, payment issues, patient complaints, and billing issues
- Works daily with data/information that is considered extremely confidential
- Works autonomously without the need for direct supervisor
Business Office Associate
Lexington Medical Center
03.2012 - 09.2017
- Enter and audit the coding and charge entry process of all urgent care accounts-averaging over 45,000 accounts per year
- Responsible for entering all patient charges to include leveled visits, lab work, medications, procedures, and radiology procedures
- Responsible for month end closing of all charges and payments on accounts
- Works with patients with any insurance or billing issues
- Collects payments for patients who require special billing circumstances
- Resubmit insurance and create new claims to be filed
- Speak with patients on behalf of their Urgent Care bills and any billing questions they may have and handle patient complaints
- Lead while supervisor was not present
- Works autonomously without the need for direct supervisor
Administrative Assistant
Lexington Medical Center
12.1998 - 11.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled patient appointments
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Responsible for registering patients for their procedures
- Assists the Radiology Tech's with any procedures or administrative tasks
- Works autonomously without the need for direct supervisor
- Ability to multi-task and work under pressure
Education
High School Diploma -
Lexington High School
Lexington, SC06.1998
Skills
- Flexible and Adaptable
- Data Entry
- Organization and Time Management
- Collaboration
- Conflict Resolution
- Self-Motivated
- Good listening skills
- Responsible
Timeline
Server
Hwy 378 Bar & Grill
01.2023 - Current
Administrative Assistant
Turbeville Insurance Agency
10.2022 - 12.2023
Classpector
Michelin North America
08.2021 - 10.2022
Trim Post Operator
HTI Employment Solutions
08.2018 - 08.2021
Data Entry/Coder
Lowcountry Billing
10.2017 - 04.2018
Business Office Associate
Lexington Medical Center
03.2012 - 09.2017
Administrative Assistant
Lexington Medical Center
12.1998 - 11.2005
High School Diploma -
Lexington High School
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