April Harrell
Gulfport,MS
Summary
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
10
10
years of professional experience
Work History
Personal Care Assistant
Brandy's Hope
02.2023 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Cocktail Server
Hard Rock Casino
08.2018 - Current
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Anticipated guest needs and provided proactive service.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Maintained clean and organized bar area.
- Communicated with guests to record orders and assess needs.
Server
Golden Nugget Casino
01.2014 - 08.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Medical Assistant -
Fortis
Orange Park, FL09.2011
Skills
- Service Prioritization
- Order Accuracy
- Personal Care Assistance
- Adaptable Under Pressure
Timeline
Personal Care Assistant
Brandy's Hope
02.2023 - Current
Cocktail Server
Hard Rock Casino
08.2018 - Current
Server
Golden Nugget Casino
01.2014 - 08.2018
Medical Assistant -
Fortis