Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Hartzell

Nampa

Summary

Professional, driven leader with 15-years' experience working in a clinical setting that facilitated day of operations, staffing assignments and clinical performance improvement. Ability to direct dynamics of a busy multi-provider office. Strong background in medical procedures and supportive diagnostics. Passion to lead staff and support the organizational operations to lead a team to success while mentoring and leading staff.

Overview

19
19
years of professional experience

Work History

LPN Assistant Clinical Lead

St Alphonsus Medical Group
05.2023 - Current
  • Review and facilitate solutions that include staffing resource management, day-to-day operations and optimizing clinical skills and patient care.
  • Work in partnership with clinical nursing supervisor to raise standards of practice by monitoring, analyzing and implement improvements of staff performance.
  • Coordinate weekly work schedules for staff
  • Introduce new departmental policies that facilitate best care for our patients and sustain our vision for excellent patient care
  • Encourage high morale and staff retention through effective communication, prompt problem resolution, proactive work environment.
  • Implementing highly effective onboarding and coaching program for new and existing staff members and promoting cross-training in other clinical areas.
  • Phone Triage
  • In Office Procedures- 1st Assist

LPN

St Luke's Idaho Cardiology Associates
09.2009 - 04.2023
  • Analyze, collect and record patient health data
  • Maintain adequate clinical supplies to meet expected patient demands
  • Interact with patients, ask appropriate questions and listen carefully to deliver high quality care
  • Coordinate timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork
  • Acquiring medical histories
  • Preparing patients for exams and cardiac testing
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.

Certified Medical Assistant

St Luke's Idaho Cardiology Associates
09.2009 - 09.2012
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Documented vital signs and health history for patients in clinic and hospital environments.

Clinician

WIC
01.2006 - 01.2007
  • Responsible for certification of clients
  • One-on-one education on proper nutrition
  • Teaching nutrition-based classes

Education

Bachelor of Science - Business Administration and Management

Purdue Global University
06.2021

Certification - Practical Nursing

Treasure Valley Community College
06.2009

Certification - Medical Assisting

High Plains Technology Center
Woodward, OK
06.2002

Skills

  • Workflow Optimization
  • Performance Monitoring and Evaluation
  • Problem Anticipation and Resolution
  • Policy Development and Enforcement
  • Onboarding and Orientation
  • Staff Management
  • Operation Monitoring
  • Planning and Implementation

Timeline

LPN Assistant Clinical Lead

St Alphonsus Medical Group
05.2023 - Current

LPN

St Luke's Idaho Cardiology Associates
09.2009 - 04.2023

Certified Medical Assistant

St Luke's Idaho Cardiology Associates
09.2009 - 09.2012

Clinician

WIC
01.2006 - 01.2007

Certification - Practical Nursing

Treasure Valley Community College

Certification - Medical Assisting

High Plains Technology Center

Bachelor of Science - Business Administration and Management

Purdue Global University

Similar Profiles

CREATE PROFILE
April Hartzell