Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

April Hayes

Pittsfield,MA

Summary

Dedicated caregiver with extensive experience at Home Instead, known for delivering compassionate care and enhancing patient wellbeing. Proven ability in time management and problem-solving, ensuring safety and comfort for clients. Skilled in meal preparation and personal hygiene assistance, fostering independence and dignity in daily living.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Caregiver

Home Instead
04.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.

Manager

Lipton Mart
09.2006 - 09.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.

Private Caregiver

Frank and Dorothy Berges
01.2005 - 04.2006
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced self-esteem.
  • Monitored vital signs and reported any abnormalities to healthcare providers promptly.
  • Maintained detailed records of daily activities, observations, incidents, medication intake-allowing for effective communication among healthcare team members.
  • Assisted clients with daily living activities for improved quality of life.
  • Managed patient medications, ensuring accurate dosages and timely administration.

Waitress

Salmon Run Fish House
05.2001 - 09.2005
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answered customers' questions, recommended items, and recorded order information.

Bakery Worker

Pittsfield Rye & Specialty Breads
05.1998 - 09.1999
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.

Education

Some College (No Degree) - Practical Nursing Program

Mildred-Elley
Pittsfield, MA
06-2025

GED -

Vermont Agency of Education
North Pownal, VT
11-1999

Skills

  • Empathetic communication
  • Time management
  • Elderly care
  • Problem-solving
  • Patient care
  • Daily living assistance
  • Dependable and responsible
  • Multitasking and organization
  • Basic housekeeping
  • Personal hygiene assistance
  • Meal preparation
  • Strong ethics
  • Flexible schedule
  • Compassionate care

Certification

  • Basic Life Support(CPR and AED Program - Expires: 06/2026 Ecard: 2554124967-45

Timeline

Caregiver

Home Instead
04.2024 - Current

Manager

Lipton Mart
09.2006 - 09.2020

Private Caregiver

Frank and Dorothy Berges
01.2005 - 04.2006

Waitress

Salmon Run Fish House
05.2001 - 09.2005

Bakery Worker

Pittsfield Rye & Specialty Breads
05.1998 - 09.1999

Some College (No Degree) - Practical Nursing Program

Mildred-Elley

GED -

Vermont Agency of Education

Similar Profiles

CREATE PROFILE
April Hayes