Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

APRIL HAYES

SAVANNAH

Summary

Experienced warehouse and manufacturing worker proficient in operating electric, walkie-rider, and cushion-tire forklifts. Demonstrated track record of following strict safety protocols to ensure secure machinery use. Skilled in loading, unloading, and transporting materials promptly and efficiently.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Tasker

DHL Supply Chain
2024 - Current
  • Coordinated logistics for task scheduling and resource allocation to optimize workflow efficiency.
  • Trained new team members on operational procedures and safety protocols to ensure compliance.
  • Managed inventory tracking using digital tools, reducing discrepancies in supply levels.
  • Collaborated with team members to optimize workflow and improve overall operational efficiency.
  • Processed incoming shipments, verifying quantities and conditions of goods received.
  • Operated forklifts and pallet jacks for efficient loading and unloading of materials.
  • Conducted regular quality checks on products before shipment to ensure compliance with standards.

Welcome Center Attendant

DHL Supply Chain
12.2023 - Current
  • Provided exceptional customer service, enhancing visitor experience and satisfaction.
  • Managed incoming inquiries, delivering accurate information and resolving issues promptly.
  • Assisted in maintaining a clean, organized welcome area to promote positive first impressions.
  • Updated daily records with visitor numbers, messages, and other trackable details.
  • Organized, maintained and updated information in computer databases.

Stand-Up Forklift Operator

DHL Supply Chain
08.2023 - Current
  • Operated stand-up forklift to transport materials across warehouse efficiently.
  • Conducted routine safety inspections on equipment to ensure compliance with regulations.
  • Collaborated with team members to optimize loading and unloading processes, enhancing workflow efficiency.
  • Maintained accurate inventory records using warehouse management systems for effective stock control.
  • Expedited shipment preparation process by skillfully stacking pallets in an organized manner, ensuring stability during transit.

FORKLIFT OPERATOR /Warehouse Inventory Clerk

Capstone Logistics LLC.
02.2023 - 07.2023
  • Combined pallets for incoming goods and deliveries.
  • Loaded and unloaded packages and merchandise from industrial trucks.
  • Utilized effective communication techniques to coordinate with other workers while loading and unloading items.
  • Adhered strictly to all safety protocols related to using industrial material handling equipment.
  • Developed and implemented efficient inventory tracking systems to optimize stock levels.
  • Trained and mentored team members on best practices for inventory management.
  • Conducted regular audits of inventory, improving accountability and reducing shrinkage rates.

OPERATIONS LEAD

TRADEPORT LOGISTICS LLC.
06.2021 - 02.2023
  • Collaborated with cross-functional teams to develop innovative solutions for process improvement.
  • Ensured timely resolution of customer inquiries through effective communication between departments.
  • Evaluated employee performance against set objectives on an ongoing basis.

DESK CLERK

TRADEPORT LOGISTICS LLC
08.2020 - 06.2021
  • Updated room status records on computerized tracking system regularly throughout shift.
  • Responded promptly to emails sent by potential or existing customers inquiring about rates or availability.
  • Collected, counted, and disbursed money to perform basic bookkeeping functions.
  • Computed, record and proofread data and other information, such as records, and reports.

GATE CLERK

TRADEPORT LOGISTICS LLC
04.2019 - 08.2020
  • Possessed excellent customer service skills and communication abilities.
  • Inspected and adjusted security systems and equipment to detect evidence of tampering.
  • Locked doors and gates of entrances and exits to secure buildings.
  • Processed incoming and outgoing packages according to established policies and procedures.
  • Utilized computer software programs such as Microsoft Office Suite to enter data into database systems accurately.

HOUSEKEEPING ATTENDANT

DESOTO HILTON
03.2017 - 04.2019
  • Observed precautions required to protect hotel and guest property and report damage, theft and found articles to supervisors.
  • Actively participated in training sessions related to hospitality industry trends or new technologies.
  • Changed bed linens and towels on a regular basis according to client's instructions.

CUSTOMER SERVICE CASHIER

MCDONALD'S
02.2014 - 02.2017
  • Replenished stock on shelves ensuring availability of items for customers.
  • Used POS system to compute accurate sales prices for purchase transactions.
  • Performed store opening and closing duties as required.

Education

High School Diploma -

BEACH HIGH SCHOOL
SAVANNAH, GA
06.2013

Skills

  • Staging and Sorting
  • Loading and Unloading
  • Project Management
  • Stock Management
  • Strong work ethic
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Database entry

Certification

  • CERTIFIED EQUIPMENT OPERTOR (FORKLIFT/CLAMP)
  • MICROSOFT 365 CERTIFIED

Timeline

Welcome Center Attendant

DHL Supply Chain
12.2023 - Current

Stand-Up Forklift Operator

DHL Supply Chain
08.2023 - Current

FORKLIFT OPERATOR /Warehouse Inventory Clerk

Capstone Logistics LLC.
02.2023 - 07.2023

OPERATIONS LEAD

TRADEPORT LOGISTICS LLC.
06.2021 - 02.2023

DESK CLERK

TRADEPORT LOGISTICS LLC
08.2020 - 06.2021

GATE CLERK

TRADEPORT LOGISTICS LLC
04.2019 - 08.2020

HOUSEKEEPING ATTENDANT

DESOTO HILTON
03.2017 - 04.2019

CUSTOMER SERVICE CASHIER

MCDONALD'S
02.2014 - 02.2017

Tasker

DHL Supply Chain
2024 - Current

High School Diploma -

BEACH HIGH SCHOOL

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