April Henson
Mobile,AL
Summary
Highly motivated professional with 15 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Seasoned Pathologist with significant experience in pathology and solid case management, biopsy and reporting writing skills. Analytical and critical thinker with strong problem-solving, planning and organizational skills gained during 20+ years in the discipline. Results-driven and highly knowledgeable with a strong attention to detail and resourceful nature needed to keep high-volume operations smooth and efficient.
Motivated FC Associate with 3 years of diverse and fast-paced fulfillment center experience. Customer-focused and detail-oriented dynamo with boundless energy to drive quick and accurate order delivery. Proficient at receiving, picking and packing operations and at training new associates for superior service.
Overview
27
27
years of professional experience
Work History
FC Associate
Amazon
Theodore, AL
03.2021 - Current
- Processed returns according to company policies and procedures.
- Ensured compliance with health and safety regulations in the workplace.
- Cross-trained team members on various tasks within the department.
- Collaborated with other departments to provide excellent customer service.
- Demonstrated strong problem solving skills when dealing with difficult situations.
- Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
- Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
- Mastered complete production flow to allow effective service anywhere, troubleshot flow or machinery issues and strictly adhered to safety, quality and production standards.
- Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Followed proper packaging requirements depending on order size and type.
- Wrapped and moved pallets to designated carrier area.
- Organized boxes or bags and palletized orders based on carrier method.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
- Packed merchandise for delivery and moved items to delivery area.
- Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
- Evaluated merchandise condition and accounted for items in system.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Operated forklift and pallet jack to transport heavy loads.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Packaged items with appropriate materials to prevent damage during shipping.
- Read orders to verify attributes and quantities of merchandise.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Placed products on conveyors for final wrapping and shipment.
- Issued supplies, materials and products to team members based on information from requisitions.
Forensic Pathologist
Usa Forensics
Montgomery, AL
07.1997 - 08.2022
- Performed autopsies to determine cause of death and collected tissue samples for further analysis.
- Conducted microscopic examinations of tissue slides to identify diseases or other anomalies.
- Reviewed medical records, police reports, and other documents related to death investigations.
- Provided consultation to local law enforcement agencies regarding suspicious deaths or criminal cases involving death-related matters.
- Collaborated with colleagues in the field of forensic medicine to advance understanding of disease processes associated with sudden death investigations.
- Developed educational materials related to forensic pathology topics for use by medical students, law enforcement personnel, and others working in the field.
- Analyzed toxicology specimens for drugs, alcohol, or poisons that may have contributed to a person's death.
- Prepared detailed written reports on autopsy findings, including summaries of evidence collected from crime scenes.
- Organized and maintained database of autopsy results and related data.
- Assisted with the development and implementation of new protocols for forensic pathology services.
Business Owner A&E
Self-employeed
Mobile, AL
08.2013 - 07.2020
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Managed inventory levels to meet customer demand while minimizing costs.
- Ensured compliance with all local laws and regulations related to the business operations.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
- Conducted regular meetings with employees to review progress towards company goals.
- Resolved conflicts between employees or customers in a timely manner.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Scheduled maintenance activities for equipment used by the business.
- Oversaw daily operations of the business and provided guidance when needed.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Education
Master of Science - Forensic Science
Auburn University
Auburn, AL05-1997
Skills
- Loading and unloading
- Barcode scanning
- Warehouse Safety
- Order Picking
- Workplace organization
- Shipping procedures
- Palletizing
- RFID Tracking
- Material Handling
- Product Packaging
- Inventory Maintenance
- Inventory Auditing
- Shipment Preparation
- Equipment Operation
- Pallet jack experience
- Flexible Schedule
- Trailer loading
- Inventory reporting
- Shipping and receiving
- Friendly and Courteous
- Sorting and Organizing
- Relationship Building
- Team Leadership
- Punctual and Reliable
- Excellent Communication
- Shipment Receiving
- Package verification
- Detail Oriented
- Heavy Lifting
- Product selection
- Merchandise Inspections
- Teamwork and Collaboration
- Safety Regulations Adherence
- Order picking abilities
- Willing to Learn
- Physical Stamina
- Order status updating
- Work Prioritization
- Resources Allocation
- Staff Management
- Financial Management
- Contract Management
- Business Development
- Business Planning
- Customer Service
- Sales oversight
- Employee Development
- Employee Training
- Regulatory Compliance
- Strategic Planning
- Social Media Marketing
- Staff hiring
- Purchasing and planning
- Driven and Determined
References
References available upon request.
Timeline
FC Associate
Amazon
03.2021 - Current
Business Owner A&E
Self-employeed
08.2013 - 07.2020
Forensic Pathologist
Usa Forensics
07.1997 - 08.2022
Master of Science - Forensic Science
Auburn University