April Henson
Abi Resources
Norwich,CT
19
years of professional experience
Dedicated Home Health Aide with a proven track record at Abi Resources, skilled in patient care and vital signs monitoring. Committed to enhancing client independence through compassionate support and effective communication. Recognized for maintaining a safe home environment and training new caregivers, ensuring high standards of care and comfort for all clients.
Work History
Home Health Aide
6 Years 1 Month- Provided personal care, bathing, grooming, and dressing support while preserving client dignity and comfort.
- Monitored vital signs and reported condition changes promptly to care team and family members.
- Assisted mobility, transfers, and ambulation using safe body mechanics and fall-prevention practices.
- Prepared meals, maintained dietary guidelines, and supported proper hydration throughout daily routines.
- Managed medication reminders, appointment coordination, and daily care documentation with accuracy.
- Completed light housekeeping, laundry, and sanitation tasks to maintain safe, orderly living spaces.
- Built trusting client relationships through compassionate companionship and attentive emotional support.
- Trained new caregivers on home routines, safety protocols, and consistent client care standards.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Cage Cashier
2 Years 11 Months- Processed cage transactions, including chip redemptions, cash exchanges, and ticket redemption requests, with accuracy.
- Verified patron identification and recorded currency activity according to casino compliance procedures.
- Balanced cash drawer, counted funds, and resolved discrepancies at shift close.
- Handled chips, vouchers, and negotiable instruments securely throughout cash operations.
- Assisted patrons with transaction questions while providing prompt, professional guest service.
- Followed anti-money laundering procedures and reported suspicious activity through required channels.
- Worked with cage supervisors and security to resolve transaction issues and protect assets.
- Managed high-volume cash flow during peak periods while maintaining accuracy and service standards.
- Counted large cash amounts quickly while maintaining accuracy and reducing wait times for customers.
- Provided strong customer service by addressing concerns promptly and professionally.
- Improved cash operations efficiency by maintaining accurate records for all transactions.
- Managed high volumes of currency and balanced accounts accurately at end of each shift.
- Counted drawers quickly and accurately at start and end of each shift.
- Counted and recorded assigned funds and completed fund exchanges throughout shift.
- Reviewed transactions carefully, confirming entries were accurate and complete before submission for approval.
- Secured casino funds not in use after balancing cash drawer.
- Supported other team members when needed, contributing to collaborative and productive work environment.
Housekeeper
1 Year 8 Months- Cleaned guest rooms and bathrooms to Marriott brand standards, ensuring consistent presentation and comfort.
- Replenished linens, toiletries, and amenities while maintaining organized housekeeping carts and supply rooms.
- Inspected rooms for cleanliness, damage, and missing items before releasing accommodations for guest arrival.
- Responded to guest requests promptly, delivering extra supplies and resolving housekeeping needs professionally.
- Coordinated with front desk and maintenance teams to support room readiness and timely issue resolution.
- Followed safety, sanitation, and chemical-handling procedures to maintain clean and secure work areas.
- Maintained public areas, corridors, and shared spaces to uphold consistent guest service standards.
- Reported maintenance concerns, lost-and-found items, and room discrepancies according to hotel procedures.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Cook/Cashier
7 Years 3 Months- Processed cash, credit, and mobile payments accurately using POS system.
- Prepared menu items following standardized recipes and portion controls.
- Maintained clean service and kitchen areas to support food safety standards.
- Restocked ingredients, supplies, and service items during peak meal periods.
- Assisted customers with orders, menu questions, and timely checkout.
- Monitored food temperatures and freshness to help ensure quality and compliance.
- Collaborated with team members to keep line moving and reduce wait times.
- Followed sanitation procedures for equipment, utensils, and workstations.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Prepared and served various food items in fast-paced Type environment.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Monitored food quality and presentation to maintain high standards.
Education
Associate of Science - Health Administration
- Honoree of [Honor Name]
- Dean's List [Semester and Year]
Skills
Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Vital signs monitoring
Bathing assistance
Housekeeping
Dressing assistance
Light housekeeping
First aid and safety
Care plan management
Mobility support
Recording vital signs
Client documentation
Documentation
Behavioral support
Patient transportation
Home safety assessments
ADL support
Wound care
Care plan assessment
Interpersonal communication
Patient transport
Medication organization
Medication administration
Timeline
Home Health Aide
Abi Resources
08.2017 - 09.2023Read More
Cage Cashier
Mohegan Sun Casino
06.2013 - 05.2016Read More
Housekeeper
Mystic Marriott Hotel & Spa
09.2011 - 05.2013Read More
Cook/Cashier
Aramark
01.2005 - 04.2012Read More
Colorado Technical University
Associate of Science from Health Administration
Read More