April Hettinger
Administrative Assistant
Denton,TX
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Anchor Graphics/Marketing.Com
Pilot Point, TX
12.2022 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Elementary School Teacher
Janie Stark Elementary
Farmers Branch, TX
08.2002 - 05.2022
- Developed and implemented lesson plans to meet the needs of a diverse student population.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Facilitated small group activities to support individualized instruction.
- Provided guidance for students in developing problem-solving skills.
- Collaborated with colleagues in creating interdisciplinary curriculum units.
- Utilized technology to enhance teaching methods and student engagement.
- Organized field trips to supplement classroom instruction.
- Maintained accurate records of student attendance and grades.
- Engaged parents in meaningful dialogue about their child's academic performance.
- Tutored individual students after school hours as needed.
- Met regularly with administrators regarding student discipline issues.
- Attended in-service training and professional development courses to stay on top of policy and education changes.
- Worked with school administrators to develop classroom management policies for grade level.
Education
Master of Science - Teaching English As A Second Language (ESL)
North Central University
Minneapolis, MN12-2019
Certificate Medical Billing And Coding - Medical Billing And Coding
U.S Career Institute
Online04-2002
Bachelor of Science - Elementary Education
Texas Woman's University
Denton, TX08-1999
Skills
- Workflow Optimization
- Appointment Scheduling
- Meeting planning
- Office Administration
- Mail Management
- Excel Spreadsheets
- Travel Administration
- Customer Service
- Microsoft Office
- Customer Relations
- Phone Call Answering
- Office Management
Accomplishments
- PTA Lifetime Member
- Teacher of the nine weeks
- Teacher of the Year
Affiliations
- Volunteer Special Olympics
- PTA
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Company CulturePaid sick leaveHealthcare benefitsPaid time off401k matchWork from home optionWork-life balanceTimeline
Administrative Assistant
Anchor Graphics/Marketing.Com
12.2022 - Current
Elementary School Teacher
Janie Stark Elementary
08.2002 - 05.2022
Master of Science - Teaching English As A Second Language (ESL)
North Central University
Certificate Medical Billing And Coding - Medical Billing And Coding
U.S Career Institute
Bachelor of Science - Elementary Education
Texas Woman's University