April Hoffman

• Recruited and developed solid team of professionals to care for up 100 children each day.
• Fostered caring and safe environment for children and parents.
• Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
• Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
• Coordinated special events such as holiday celebrations or parent-teacher conferences, fostering community engagement among families in the program.

• Delivered high-quality administrative and customer service to sustain patient and work flows.
• Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
• Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
• Greeted guests warmly upon arrival and provided a seamless registration process, setting the tone for an enjoyable stay.

• Recruited and developed solid team of professionals to care for up 80 children each day.
• Cultivated and strengthened relationships with children and families.
• Fostered caring and safe environment for children and parents.
• Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
• Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
• Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
• Resolved conflicts and administered corrective action to foster positive experience for children and staff.

• Recruited and developed solid team of professionals to care for up 80 children each day.
• Cultivated and strengthened relationships with children and families.
• Fostered caring and safe environment for children and parents.
• Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
• Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
• Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
• Resolved conflicts and administered corrective action to foster positive experience for children and staff.

• Monitored and observed child and staffing progress, interactions and behavior and reported findings to parents.
• Engaged with parents and families to build positive relationships for children to thrive.
• Adhered to budgetary guidelines to set financial goals and maintain school profitability.
• Managed program paperwork and child records to comply with state requirements.
• Operated under licensing guidelines to protect health, safety and well-being of children.
• Executed marketing plan and promoted positive image to achieve enrollment goals.

Support 2 Directors, 11 Regional Managers and their teams with scheduling and coordinating.

• Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
• Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
• Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.

Support 1 Executive Vice President, 4 Vice Presidents and their teams with scheduling and coordinating

• Increased office organization by developing filing system and customer database protocols.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Managed daily operations within CHS Hedging office by supporting continuous delivery of excellent services and care.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Planned and executed successful corporate meetings, lunches and special events for groups of up to 20.

Support 1 Executive Vice President, 4 Vice Presidents and their teams along with scheduling and coordinating.

• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trip.
• Prepared presentations, materials and documentation for use in meetings and engagements.
• Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
• Obtained signatures for important financial and legal documents.
• Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.

• Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
• Provided one-on-one and group-based learning support to maintain student progress and development.
• Kept records of student progress for teachers and parents, including details such as behavior, grades, comprehension and personal growth.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Pursued professional development opportunities to cultivate further understanding of considerations governing productive learning environments.