April Ibian
Strathmore,CA
Summary
Dynamic Self Sufficiency Counselor with Tulare County Health and Human Services, skilled in motivational interviewing and resource identification. Proven track record in enhancing client transitions to self-sufficiency through tailored service plans and community workshops. Committed to fostering trust and rapport, while training staff to uphold best practices in a collaborative environment.
Overview
15
15
years of professional experience
Work History
Self Sufficiency Counselor
Tulare County Health and Human Services
02.2014 - Current
- Monitored client progress closely, adjusting service plans as needed to facilitate ongoing success towards personal goals.
- Provided ongoing guidance for clients transitioning from public assistance programs to self-sufficiency, ensuring a smooth adjustment period without disruption of essential services or supports.
- Continually updated professional knowledge by attending relevant conferences, trainings, and workshops related to self-sufficiency counseling techniques and trends.
- Increased community awareness of available resources through hosting workshops and collaborating with local agencies.
- Maintained detailed records of client interactions using specialized case management software systems, ensuring accurate reporting and evaluation of program efficacy.
- Established and maintained productive relationships with clients, ensuring trust and rapport in order to effectively address personal barriers to self sufficiency.
- Trained new staff members on agency policies and best practices in self-sufficiency counseling, ensuring consistent service delivery across the organization.
Receptionist
Dr Alla Liberstein
08.2010 - 02.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science - Social Work
Fresno Pacific University
Fresno, CA05-2018
Skills
- Motivational interviewing
- Self-care strategies
- Empathy development
- Resource identification
- Career guidance
- Trauma-informed care
- Teamwork
- Teamwork and collaboration
- Time management
- Multicultural counseling
- Multitasking
- Excellent communication
- Organizational skills
Timeline
Self Sufficiency Counselor
Tulare County Health and Human Services
02.2014 - Current
Receptionist
Dr Alla Liberstein
08.2010 - 02.2014
Bachelor of Science - Social Work
Fresno Pacific University
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